ERIKA LUQUE
Burbank,CA
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CREW MEMBER
TRADER JOES
03.2022 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
School Social Work Intern
Vaughn Next Century Learning Center
09.2023 - 05.2024
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Enhanced student well-being by implementing effective social-emotional learning strategies in group sessions.
- Participated in multidisciplinary team meetings, contributing valuable insights to inform student-centered interventions.
- Participated in ongoing professional development to stay informed of current trends and best practices in school social work.
- Maintained confidentiality and ethical standards in all interactions with students, families, and colleagues.
- Provided crisis intervention support for students experiencing emotional or behavioral challenges, ensuring timely assistance and appropriate referrals.
INTERN RESILIENCE COACH
MEDICAL FINANCIAL PARTNERSHIP
08.2021 - 05.2022
- Provide longitudinal financial weekly coaching services in pediatric healthcare clinics to increase caregivers' financial capacity, empowerment, and health
- Assessed patient's emotional and cognitive health to improve financial and social well being
- Delivered evidence-based practices such as motivational interviewing and strengths-based goal setting
- Provided community-based linkages utilizing a strengths-based approach
- Managed a caseload of 50 clients of low-income parents of infants and young children
- Delivered behavioral health interventions utilizing a strengths-bases perspective, motivational interviewing, and anti-poverty
- Collaborated with pediatric clinic team to coordinate care and clinical management for clients
- Conducted structured parent and family assessments
- Assisted clients with community resource linkage and navigation.
BEHAVIORAL TECHNICIAN I
DISCOVERY BEHAVIORAL HEALTH
10.2020 - 02.2022
- Facilitate up to six client's daily needs, administering medication as needed hourly
- Perform urine drug screening/ client body search
- Transport clients to outside appointments
- Provide emotional support
- Specialize in drug and alcohol dependency, mental health, family systems and multiple recovery resources
- Ability to analyze behavioral changes, identify crisis.
DATA ENTRY/CALENDAR COORDINATOR
LRA INTERPRETERS, INC.
08.2015 - 10.2020
- Receive scheduling requests from clients and enter it into the scheduling system
- Review daily/weekly/monthly schedule to confirm every assignment is covered and entered at correct time
- Confirm meetings with clients
- Confirm meetings with interpreters
- Verify that all parties have the correct time and date of appointment
- Work directly with attorneys, service coordinators, special ed administrators, therapists, and other respected parties in providing the best care for clients
- Call insurance companies to verify applicant information
- Speak to insurance adjusters and negotiate a settling fee for interpreter fees.
INTERN
SAN LUIS OBISPO COUNTY JAIL
01.2017 - 01.2018
- Worked in the Jail Programs Unit assisting inmate in reinstating into society
- Worked hand in hand with respected organizations to help inmates with tattoo removal, sober living, housing, child care, social services, etc
- Visited/interviewed inmates regarding their needs
- Interpreted for inmates whose primary language was Spanish
- Senior project: Interviewed inmates and created a senior project on looking at the effects of incarceration on the family dynamic from the perspective of inmates and families of inmates.
INTERN
DEPARTMENT OF SOCIAL SERVICES
01.2016 - 01.2017
- Worked with low-income families in finding affordable housing through DSS housing programs
- Helped individuals in find resources for expunging criminal records
- Organized events for families where we provided resources for housing, food, and child care
- Held events for homeless Veterans providing help with clothing, DMV assistance, dental and medical care, etc.
Education
Master of Social Work - SOCIAL WORK
CALIFORNIA STATE UNIVERSITY - NORTHRIDGE
Northridge, CA05.2024
Bachelor of Arts - Sociology
CALIFORNIA POLYTECHNIC STATE UNIVERSITY
SAN LUIS OBISPO, CA06.2018
Skills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Integrity and Honesty
- Initiative and Self-Motivation
- Verbal and written communication
Activities
- Volunteer for Providence Saint Joseph Medical Center helping with patient care in the oncology department through providing resources for patients and family.
- Volunteer for Habitat for Humanity in organizing events for low income families, veterans, and those in need of stable housing.
- Historian for Lambda Sigma Gamma Sorority, Inc. where writer helped well and organized track of sorority records. Managed and maintained organization throughout with scheduling events.
References
Provided upon request.
Certification
- TF-CBT Training - 11 continuing education contact hours
Languages
Spanish
Native or Bilingual
Timeline
School Social Work Intern
Vaughn Next Century Learning Center
09.2023 - 05.2024
CREW MEMBER
TRADER JOES
03.2022 - Current
INTERN RESILIENCE COACH
MEDICAL FINANCIAL PARTNERSHIP
08.2021 - 05.2022
BEHAVIORAL TECHNICIAN I
DISCOVERY BEHAVIORAL HEALTH
10.2020 - 02.2022
INTERN
SAN LUIS OBISPO COUNTY JAIL
01.2017 - 01.2018
INTERN
DEPARTMENT OF SOCIAL SERVICES
01.2016 - 01.2017
DATA ENTRY/CALENDAR COORDINATOR
LRA INTERPRETERS, INC.
08.2015 - 10.2020
Master of Social Work - SOCIAL WORK
CALIFORNIA STATE UNIVERSITY - NORTHRIDGE
Bachelor of Arts - Sociology
CALIFORNIA POLYTECHNIC STATE UNIVERSITY
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