Erika MacGregor
Irmo,SC
Summary
Excelling in leading by example, efficiency, and professionalism, I bring a high quality understanding of payroll, HR relations, onboarding, and benefit administration. As a self-starter who also thrives in collaborative settings, I am skilled at meeting deadlines and navigating high-paced environments. My passion for tackling challenges, coupled with my attention to detail, positions me well to make a positive impact in any organization. I am eager to leverage my skills and knowledge to contribute effectively to my next team.
Overview
5
5
years of professional experience
Work History
Payroll and Benefits Administrator
Luxor Scientific, LLC
Remote
01.2023 - Current
- Manages payroll processing of 100-250 employees/contractors to include any compensation changes, retro-pay, and commissions in a timely and accurate manner
- Audits timekeeping records and communicates with supervisors if any issues arise
- Prepares financial reports (summaries of earnings, paid time off, 401k, hours, etc.)
- Collaborates with Accounting and Finance departments to set up/verify state taxes and update in HRIS System (Paylocity)
- Update Unemployment Tax Rates (18 states)
- Completes employee verifications, unemployment claims, and updates records
- Administers Compensation Plan in Paylocity for annual merit Increases/bonuses
- Processes enrollments and terminations for 90 employees (Health, Dental, Vision, Life, 401K, COBRA) and assists with any benefits-related inquires. Informs on eligibility, benefit summaries, costs, and open enrollment.
- Manages leave of absences (FMLA, Short-Term Disability, PTO, Maternity Leave, etc.)
- Maintains 401k process on Empower for changes, setup, and discrepancies
- Monitors benefits administration systems (Paylocity, Empower, Companion Life, SunLife, MGIS, Flores) to ensure enrollments, contributions, and payroll deductions are accurate
- Reviews monthly benefit invoices and contact insurance company if any discrepancies
- Submits Workers Compensation Claims to insurance companies on behalf of employee
- Extends offer to candidate and completes employee file
- Managed onboarding process to include E-Verify, I-9, acknowledgements, trainings, background checks, first day info)
- Supports project management, process improvements, and policy compliance for employment laws for state local, and federal regulations
- Onboarded 162 employees and contractors in 2023
- Offboarded and provided severance agreements to over 150 workers after COVID project ended in June/July 2023
- Maintains position descriptions, organizational chart via Visio, and career framework
- Supports HR Manager in setting up annual performance evaluation process
- Represents HR in committee meetings
Human Resources Coordinator
Luxor Scientific, LLC
Greenville, SC (Remote Starting July 2022)
09.2021 - 12.2022
- Managed recruiting process to include job postings on Indeed, resume review, first level interviews, scheduling interviews with managers, job inquiries, and job descriptions
- Recorded trainings for Employee Intranet (SharePoint), and New Employee Orientation
- Extended offer to candidate and completed file
- Managed onboarding process
- Point of contact with partner temporary agency for when temporary employees are needed for hire and release during COVID ramp up (60+ temporary employees)
- Onboarded 60 employees and contractors in 2022 and onboarded 17 in 2021 (only 3 months of being at company)
- Increased efficiency and time in onboarding
- Supported HR Director in setting up new annual performance evaluation process in Paylocity, employee life cycle, training, disciplinary tasks, and talent outlook
- Maintained organizational calendar for team meetings and monthly events
- Administered payroll processing for team of 200+
- Audit timekeeping records
- Generated post payroll reports for monthly/quarterly audits and created new reports
- Manual input of over 50 records for all benefits from Employee Navigator to Paylocity
- Coordinated meetings with payroll provider if any issues may arise
- Managed leave of absences (FMLA, Short-Term and Long-Term Disability, PTO, etc.)
- Supported HR Director in annual benefit enrollments with insurance broker
Front Desk Receptionist
Southern Eye Associates
Simpsonville, SC
09.2020 - 08.2021
- Managed provider schedules including confirming appointments, scheduling follow ups and/or rescheduling patients to create efficient schedules for all 10 doctors
- Checked in/out patients and collected new patient paperwork, authorization forms, insurance information and payments
- Responsible for training new team members on this process
- Contacted patient on behalf of doctor if needed in regard to treatment or schedule question
- Verified insurance benefits and financial clearance for payors
- Maintained accurate cash drawer
- Communicated to supply specialist if supplies are needed and stock inventory once delivered.
Front Desk Receptionist
Retina Consultants of Charleston
Charleston, SC
09.2019 - 09.2020
- Managed provider schedules for all 5 doctors
- Scheduled, coordinated, and confirmed appointments
- Checked in/out patients for their appointments and collected any necessary paperwork
- Reviewed patient surgery packets and contacted Surgery center with pre-authorization
- Verified insurance benefits and collected balances, payments, co-payments, and deductibles
- Trained new team members on insurance, payments, pre-authorizations, and appointments
Education
Bachelor of Arts in Public Health -
University of South Carolina
Columbia, SCSkills
- HRIS System (Paylocity)
- Payroll and Onboarding
- Benefits Administration
- HR Relations
- Compliance
- Microsoft Office, Excel
- Adobe, Visio, SharePoint
- Attention to detail
- Multitasker
- Problem-solving
- Self-motivation
- Time management
Timeline
Payroll and Benefits Administrator
Luxor Scientific, LLC
01.2023 - Current
Human Resources Coordinator
Luxor Scientific, LLC
09.2021 - 12.2022
Front Desk Receptionist
Southern Eye Associates
09.2020 - 08.2021
Front Desk Receptionist
Retina Consultants of Charleston
09.2019 - 09.2020
Bachelor of Arts in Public Health -
University of South Carolina