Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Erika Maddox

Tacoma,WA

Summary

Dedicated and professional administrative support/ transaction coordinator specialist with experience in high-volume reception, customer service, and clerical operations. Committed to providing equitable and efficient support to both internal teams and the public. Contributed to Barb Williams Real Estate through accurate, detail-oriented service and strong organizational skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant /Transaction Coordinator

Barb Williams Real Estate
Puyallup, WA
02.2014 - Current
  • Answered and routed multiple incoming phone lines professionally and efficiently
  • Greeted and directed visitors, ensuring a welcoming and secure environment
  • Performed accurate electronic and physical filing and maintained records in compliance with organizational standards
  • Managed incoming and outgoing mail, including city and federal correspondence
  • Handled data entry tasks into internal HRIS systems with accuracy and discretion
  • Logged and processed incoming checks per strict cash handling protocols
  • Supported confidential complaints and personnel documentation handling
  • Assisted with department projects as assigned by management

Education

Associates - applied science & accounting

Tacoma Community College
Tacoma, WA
01.2014

Skills

  • Microsoft Office Suite (Word and Outlook)
  • Excel (basic familiarity)
  • Adobe Acrobat
  • Microsoft SharePoint (basic familiarity)

Certification

  • Realtor
  • Notary Public

References

References available upon request.

Timeline

Administrative Assistant /Transaction Coordinator

Barb Williams Real Estate
02.2014 - Current

Associates - applied science & accounting

Tacoma Community College

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