ERIKA MELENDEZ
Aventura,FL
Summary
I am xperienced with customer service and cash handling. Utilizes point-of-sale systems to streamline transactions and enhance customer satisfaction. Track record of maintaining accurate cash drawers and contributing to positive team environment. I am looking forward to to working together in the near future, thank you for your time.
Overview
6
6
years of professional experience
Work History
Server
Calavera Cantina
Jupiter, FL
10.2024 - 02.2025
- Managed multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender
Bokamper's Sport Bar & Grill
Fort Lauderdale, Fl
01.2024 - 10.2024
- Provide a positive fun service
- Maintain a clean environment at all times
- Took food orders from guest at the bar and recommended beverages
- Manage cash and debit/credit card transactions
Bartender
The Ocean Mist
Lauderdale-By-The-Sea, Fl
12.2021 - 12.2023
- Manage cash and debit/credit card transactions
- Worked doubles from Mondays-Wednesdays
- Always maintained a clean atmosphere
- Constantly taking big waves of crowds all at once
- Only bartender per shift
- Suggests new monthly drinks
Host/Office Manager
Lobster Bar
Las Olas, Fl
07.2021 - 12.2021
- Manage cash and debit/credit card transactions
- Greet each guest and walk them to their assigned table
- Maintain order at times of long waits
- Input all invoices
- Input the months Spence's and earnings
- Manage cash volt for the daily change
Bartender
King Yachts
Sound Beach, Fl
01.2019 - 07.2021
- Greet every guest with a friendly environment
- Maintain a clean environment at all time
- Prepare authentic cocktails
Education
2-15 license - Skills
Skills
- Problem solving
- Time management
- Customer Service
- Leadership
- Teamwork
- Communication
- Strong multitasking
- Team player attitude
- Cash register operation
- Memory retention
Personal Information
Title: Bartender
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Calavera Cantina
10.2024 - 02.2025
Bartender
Bokamper's Sport Bar & Grill
01.2024 - 10.2024
Bartender
The Ocean Mist
12.2021 - 12.2023
Host/Office Manager
Lobster Bar
07.2021 - 12.2021
Bartender
King Yachts
01.2019 - 07.2021