Erika Melillo
Sunrise
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
Work History
Manager
MOM SPORTS
09.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Prep Cook and Line Cook
DCOTA CAY
03.2024 - 08.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Stocked inventory efficiently, enabling seamless transition between meal services.
Prep Cook and Line Cook
Margaritaville Resorts
02.2024 - 05.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
General Manager
Emilia Romagna
12.2020 - 10.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
Prime Shoes
11.2020 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server
Hotel Melia Caracas
10.2017 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
University Degree - Law
Universidad Central De Venezuela
Caracas-Venezuela 12.2019
Bachelor of Science -
Colegio Latinoamericano II
Caracas-Venezuela07.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Staff Management
- Operations Management
- Schedule Preparation
Languages
English
Professional Working
Timeline
Manager
MOM SPORTS
09.2024 - Current
Prep Cook and Line Cook
DCOTA CAY
03.2024 - 08.2024
Prep Cook and Line Cook
Margaritaville Resorts
02.2024 - 05.2024
General Manager
Emilia Romagna
12.2020 - 10.2021
Assistant Manager
Prime Shoes
11.2020 - 03.2021
Server
Hotel Melia Caracas
10.2017 - 11.2020
University Degree - Law
Universidad Central De Venezuela
Bachelor of Science -
Colegio Latinoamericano II
Similar Profiles
Saundra HigginsSaundra Higgins
Photographer at Softball Mom All Sports PhotographyPhotographer at Softball Mom All Sports Photography
Rim HarbRim Harb
Producer & Presenter at Mom To Mom ShowProducer & Presenter at Mom To Mom Show
Brianna LeandroBrianna Leandro
House Manager at Stay At Home MomHouse Manager at Stay At Home Mom