Overview
Work History
Education
Skills
Certification
Timeline
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Erika Mendivil

Erika Mendivil

San Diego,CA

Overview

10
10
years of professional experience
1
1
Certification

Work History

TAPROOM LEAD

MUJERES BREW HOUSE
01.2020 - Current
  • Founding member of team responsible for starting first all female operated brewery in San Diego County in historic neighborhood of Barrio Logan, CA.
  • Tirelessly making sure that taproom patrons’ needs are met quickly and efficiently. Creating and maintaining pleasant taproom environment (temperature, music, cleanliness, conduct)
  • Top sales 2 years in row making average of $2,000 in daily sales for beer sales. Top gratuities earner for 2 years with strong base of regular customers.
  • Skilled at working independently and collaboratively in a team environment

SENIOR SERVER

SUSHI DELI 2
01.2014 - 12.2019
  • Pillar in organization in all front of house dealings such as guest flow, delegating employee tasks, assisting in monthly meetings, and creating fun and unique dining experience
  • Established emotional connections with guests creating flow of regular patrons to the establishment
  • Responsible for training new-hire employees
  • Generated $177,050.00 in sales for year of 2019, making top sales for 2019 year end

HOSTEL MANAGER

COYOTE CAL’S
01.2013 - 01.2014
  • Responsible for managing and leading team that provides hostel services to average of 500 travelers from around world yearly
  • Ensured that all customers had comfortable and safe stay by attending to guests' needs as well as their complaints; interacting with guests; provided local and regional information; assisting with transportation and traveling information
  • Maintained accurate reservation information; updated bed allocation for online booking sites
  • Established and followed operational budget; maintained accurate records of expenses and revenue; paid bills and collected debts in manner that maintained positive cash flow.

Education

Some College (No Degree) - Business Administration And Management

San Diego City College
San Diego, CA

Skills

  • Brewery Management
  • Customer Service Superstar
  • Operational Efficiency and Safety
  • Project Management
  • Process Improvement
  • Overseeing Personnel
  • Team Meetings
  • POS Transactions
  • Complaint Resolution
  • Brand Ambassador

Certification

  • Certified Professional Monitor, California Family Visitation Center - 2018


Timeline

TAPROOM LEAD

MUJERES BREW HOUSE
01.2020 - Current

SENIOR SERVER

SUSHI DELI 2
01.2014 - 12.2019

HOSTEL MANAGER

COYOTE CAL’S
01.2013 - 01.2014

Some College (No Degree) - Business Administration And Management

San Diego City College

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Erika Mendivil