Summary
Overview
Work History
Education
Skills
Certification
Timeline

Erika Menjivar

Cheverly,MD

Summary

Organized and reliable candidate successful in managing multiple priorities with a positive and enthusiastic attitude to contribute to the success of the team through hard work, attention to detail, and excellent organizational skills. Motivated and excited to work in the medical field giving the best and most appropriate care to the patient. Bilingual and fluent in Spanish and English to offer to understand the diversity of cultures.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Milk And Honey Cafe
Glenarden, MD
06.2020 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Cashier

Mc Donalds
Washington, DC
06.2018 - 05.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Addressed concerns to or complains quickly to improve service and escalated more advanced issues to management resolutions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members and help them with customer service strategies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor of Science - Health Sciences

Washington Adventist University, Takoma Park, MD
05.2023
  • Honor Roll
  • Presidential Scholarship Recipient
  • Leadership Scholarship Recipient
  • Awarded Academic Achivement

High School Diploma -

John F Kennedy High School, Silver Spring, MD
06.2019
  • Honor Roll
  • Awarded- Merit Scholastic Award
  • Student Ambassador

Skills

  • Customer Relations
  • Clear Communication
  • Cleaning and Organizing
  • Health Education
  • Health and Wellness
  • Strength Development
  • Self-Motivated
  • Performance Assessments
  • Active Listening
  • Time Management
  • Procedures Scheduling
  • Healthcare Information
  • Testing Documentation
  • Teamwork and Collaboration

Certification

Performance Enhancement Specialist - (NASM)

Timeline

Crew Member - Milk And Honey Cafe
06.2020 - Current
Cashier - Mc Donalds
06.2018 - 05.2019
Washington Adventist University - Bachelor of Science, Health Sciences
John F Kennedy High School - High School Diploma,

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