ERIKA MOLINA
Lorton,VA
Summary
Support professional with extensive experience in providing administrative and client support. Proven ability to manage multiple tasks efficiently and contribute positively to team objectives. Known for reliability and adaptability in dynamic work settings, with strong communication and organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Financial Support Staff, Management Analyst
Food and Drug Administration
07.2022 - Current
- Assist for with phases of contracts within Offices/Divisions
- Drafts performance work statements for solicitations, re-solicitations, and follow-on contracts
- Obligates expenditure of funds and drafts internal controls to prevent fraud, waste, and abuse
- Drafts proposed changes to contracts for content, format, and acceptability.
- Provides guidance to management and staff on all current and proposed policies
- Recommends changes to existing policies and procedures.
- Determines whether contractor performed work meets standards of adequacy before authorizing payment.
- Reviews contracts and solicitations to ensure appropriate quality control requirements are imposed prior to submission to OAGS
- Participates on Contract Review Boards, Solicitation Review Boards and Source Selection Boards as required.
- Assists contracting officers in the investigation of claims filed against the government as requested.
- Serves as Contracting Officer's Representative (COR) as needed.
- CDER/OPQ/Office of Administrative Operations
- Supervisor: Heather Crutchfield 301-796-5973
- Okay to contact Supervisor: Yes
- Grade Level: 12
- Hours per Week: 40
Administrative Officer
Office of Medical Policy
03.2019 - 07.2022
- Develop, initiate, and implement administrative policies and procedures for assigned areas of responsibility.
- Review and analyzes administrative directives and policies to determine the impact.
- Discusses pertinent issues with operating personnel to determine the impact on current operations.
- Provide advice and guidance on the interpretation and application of administrative directive instructions, developing strategic long-range planning, including preparing administrative policies and procedures for implementation throughout the serviced organization.
- Analyze plans to determine the impact on administrative processes and the feasibility of making modifications to accomplish mission requirements. Based on day-to-day observations, analysis of work processes, and special studies evaluates program operations; identifies problems, inefficiencies, and potential problems; and develops 1 of 4 Major Duties: operations; identifies problems, inefficiencies, and potential problems; and develops recommendations for solutions.
- Provide advice and guidance for improvements and anticipates potential areas of concern or questions that should be addressed when making recommendations. Develop recommendations and implements new or modified guidelines, work processes and operations to improve the effectiveness, efficiency, or timeliness of work processes and information dissemination.
- Work on a variety of special projects where multiple functions are involved and no one element has a complete responsibility.
- Coordinate actions, clarifies responsibilities and timelines of completion.
- Consolidate data as necessary and review to ensure accomplishment of objectives, timeliness, and acceptability. Advises and guides staff for improvements and anticipates areas of concern.
- Serves as primary liaison with the human resources office. Analyzes and makes recommendations for the best utilization of personnel resources pertaining to all aspects of personnel management, including reorganization/realignment, organization structuring, and position management.
- Analyzes mission, management objectives and organizational goals, to determine current and projected personnel needs and potential placement issues.
- Assures the accuracy of position descriptions through regular review and updating in conjunction with managers. Manages all personnel actions. Works with supervisors in the preparation of recruitment documents. Coordinates the performance appraisal system. Assure performance plans are up to date and issued on a timely basis.
- Presents the budget ensuring that all the service organization's budget plans reflect program objectives, priorities, commitments, and a variety of administrative controls and established limitations.
- Attends meetings to discuss justifications for budget increases, recommendations for resource allocations/reallocation, and resource priorities. Interprets travel regulations for the various situations encountered. Provides travel budgetary information for management and prepare travel reports, as requested. Serves as administrative liaison on travel for service personnel.
- Manages and supervises the procurement of supplies, property, and services acquired with Federal, and other funds as designated by the manager.
- Reviews and approves for adequacy, appropriateness, procedural requirements, and compliance with agency and appropriate Federal procurement regulations, all procurement actions.
- Current knowledge of agency purchasing procedures, regulations, and directives, advises managers on procurement matters.
- Establishes and controls Blanket Purchase Agreements (BPA's) with vendors for recurring needs.
- Controls an internal system for records and files and keeps them available for immediate recall and inspection upon request by staff or auditors and serves as principal contact with the procurement office.
- Immediate Office
- Supervisor: Debbie Begosh (301) 796-1588
- Okay to contact Supervisor: Yes
- Grade Level: 11/12
- Hours per Week: 40
Field Program Specialist
Office of Refugee Resettlement (ORR)
05.2021 - 06.2021
- Company Overview: Human Health Services through the FDA
- Interviewed unaccompanied children in CBP and collected contact information for parents in home country and family members in the United States.
- Efficiently collected and provided information to ORR to enable the National Call Center to begin contacting parents and family members to expedite children's discharge to a U.S. family member sponsor.
- Assisted CBP and ORR in identifying children requiring prioritization for placement based on vulnerable category or time in CBP custody.
- Assisted at stations along the Southwest U.S. border, deployed to Border Stations in, overcrowded conditions, and involved in contact with migrant children and CBP personnel.
- Observed and oversaw all physical facilities to always ensure safety of all children and staff.
- Liaises with maintenance or other relevant personnel in the event of any suspected or confirmed safety issues.
- Hallway monitored, escorted children to and from areas to the direct care and safety at all times.
- Monitored the maintenance of proper health standards at each facility including, but not limited to, those taken in accordance with the continuing COVID-19 pandemic.
- Provided Spanish proficiency as well as other familiars indigenous dialects spoken in Mexico, Guatemala, Honduras, and/or El Salvador.
- Supervisor: Constantly Changed
- Okay to contact supervisor: No
- Detail: (120 days)
- Grade Level: 12/13
Management Support Specialist
CDER /OPQ /Office of New Drug Products
03.2018 - 03.2019
- Planed, organized, carry out, and evaluate special projects affecting the administration programs in Biopharm.
- Identified the need or planning, organizing/filing, tracking/recording data and conducted analytical studies based on examination of the programs needs with the supervisor.
- Researched sensitive issues, analyzed and presented results, and recommended administrative strategies or changes in internal operating procedures to incorporate new legislative requirements.
- Represented the Program Division at designated meetings as a member of working groups to advocate their policies and priorities concerning administrative or management areas.
- Provided expertise for the automation of work processes directed toward creating a paper-less environment (i.e., automation of documents, records, budget, reports, communications).
- Kept informed of the supervisor's views and policies, identifies when changes in policy will necessitate changes in procedures, prepares new procedures, and develops and carries out implementation plans.
- Prepared special reports, presentations, and summaries for the Program Division Director, Branch Director, and other Program Division staff.
- Conducted literature and data searches of various libraries and cross-referencing publications via library resources, on-line systems, and other in-house databases.
- Examined, edits, and consolidates information to be sure it is complete, factually correct, and written in an appropriate style and format.
- Biopharm
- Supervisor: Paul Seo (301-796-4874)
- Okay to contact Supervisor: Yes
- Grade Level: 9/11
- Hours per Week: 40
Administrative Support Assistant
CDER /OPQ /Office of New Drug Products
06.2014 - 03.2018
- Identified, examined, and recommended solutions to issues affecting administrative process and policies, plan audiovisual technical support for meetings, workshops, and conferences.
- Competently directed property of Division and implemented property management duties such as maintenance of records, conduct of periodic inventories or disposal of excess property.
- Directed execution of financial plan to facilitate necessary supplies, equipment, repairs, support services, travel, and training necessary to optimize utilization of available resources.
- Expertly delivered administrative document reviews and analysis support; aided with quality assurance and regulatory status of submissions to achieve results.
- Tracked outgoing and incoming correspondence and documents; purchase supplies, equipment, and other materials needed for office functions.
- Maintained supervisor's calendar using Microsoft Outlook.
- Analyzed and summarized information for the manager, providing information on past spending patterns.
- Performed procurement and contracting administrative functions for the organization.
- Reviewed and processed procurement paperwork.
- Review all purchase requests for completeness and appropriateness.
- Coordinated with the procurement office on the purchase of major items.
- Served as the primary point of contact within CDER Office or Division, for IT questions, requests, and concerns inappropriate for ERIC.
- Provided appropriate resolution to a non-ERIC appropriate IT related question or concerns, contacts the CDER IT Liaison (CITL).
- Responded to OIMT data calls, by the date specified, in the format specified.
- Attended quarterly Division IT Coordinator Meetings. If unable to participate in the meeting in real time, review recorded session and slides, and forward questions to the CITL.
- Informed the Division or Office management of IT processes, and upcoming IT projects and events.
- Managed and verified division staff eligible for a computer refresh within the given fiscal year. Ensures Office staff refreshes of all office computers are following the FDA 3-year refresh cycle.
- Responded to CITL requests to poll his or her division, to identify interested individuals to participate in testing and pilot initiatives within the Agency or Center.
- Biopharm
- Supervisor: Paul Seo (301-796-4874)
- Okay to contact Supervisor: Yes
- Grade Level: 5/6/7
- Hours per Week: 40
Case Assistant Intern - US & International Kidnapping
National Center for Missing and Exploited Children
01.2013 - 05.2013
- Presented technical assistance to families, law enforcement, social service agencies, and courts with issues related to missing and exploited children.
- Studied US and International law to utilize procedures to correctly retrieve abducted children.
- Functioned with law enforcement, FBI officials, and US Marshalls to solve missing children's cases.
- Reviewed cases, analyzed the information, and explored other methods of tracing a missing child.
- Led computer database searches to resolve cases; attended critical on-site training seminar.
- Supervisor: Maureen Heads (703-837-6244)
- Okay to contact supervisor: Yes
- Hours in total: 175
- Grade Level: NA
Education
B.A - Criminology and Law
George Mason University
Fairfax, VA05.2013
Associate of Science - General Studies
Northern Virginia Community College
Annandale, VA05-2011
High School Diploma -
T.C Williams High School
Alexandria, VA05-2007
Skills
- Supervisor scheduling coordination
- Multitasking with attention to detail
- Proficient in determining resource needs for inquiries
- Expert in maintaining confidentiality of sensitive information
- Skilled in Microsoft Word, Excel, and PowerPoint
- Skilled in time-sensitive tasks
- Proficient in managing multiple tasks
- Strong focus on deadline adherence
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
Certification
- Certified in Agency’s Integrated Time & Attendance System (ITAS)
- Certified in Agency’s Federal Employment Law
- Certified in FDA’s in iProcurement Requisition & Contracts
- Certified in FDA’s Automated Travel System (CGE)
- Certified in FDA’s Badging Security
- Certified in Mission Corp Leave Data Base
- Certified in CBAPS Budget Management
- Certified in CDER AOIS System
- Certified in ECHM System
- Certified in Insight Time Reporting
Language Skills
English: Spoken: Advanced, Written: Advanced, Read: Advanced
Spanish: Spoken: Advanced, Written: intermediate, Read: intermediate
Affiliations
Combined Federal Campaign Organizer (2014 - Present)
Timeline
Financial Support Staff, Management Analyst
Food and Drug Administration
07.2022 - Current
Field Program Specialist
Office of Refugee Resettlement (ORR)
05.2021 - 06.2021
Administrative Officer
Office of Medical Policy
03.2019 - 07.2022
Management Support Specialist
CDER /OPQ /Office of New Drug Products
03.2018 - 03.2019
Administrative Support Assistant
CDER /OPQ /Office of New Drug Products
06.2014 - 03.2018
Case Assistant Intern - US & International Kidnapping
National Center for Missing and Exploited Children
01.2013 - 05.2013
B.A - Criminology and Law
George Mason University
Associate of Science - General Studies
Northern Virginia Community College
High School Diploma -
T.C Williams High School