Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Morales

Ringgold

Summary


Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

11
11
years of professional experience

Work History

Medical Assistant

US Dermatology
08.2025 - 08.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Faith Rural Health Clinic - Alvord
06.2024 - 08.2025
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Front Desk Receptionist

Faith Rural Health Clinic - Alvord
05.2022 - 06.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Resolved customer problems and complaints.

Respite Caregiver

Jennifer Wosley
05.2017 - 05.2022
  • Evaluated and adjusted care plans as needed, in consultation with healthcare professionals and family members, ensuring optimal client satisfaction.
  • Administered medication as prescribed by healthcare providers, ensuring accurate dosages and timely administration.
  • Managed household tasks such as meal preparation, laundry, and light housekeeping, enabling a clean and comfortable living environment for clients.
  • Provided emotional support and companionship to clients, fostering a nurturing and trusting environment.
  • Assisted clients with mobility challenges through careful transfers and ambulation support, promoting safety and comfort.
  • Assured proper hygiene practices were followed by assisting clients with grooming tasks such as bathing or dressing when necessary.

Certified Nursing Assistant

Weatherford Healthcare Center
01.2021 - 11.2021
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Assistant Manager

Chicken Express - Bowie
03.2014 - 05.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

No Degree - Nursing

North Central Texas College
Bowie, TX

High School Diploma -

Gold-Burg ISD
Bowie, TX
05-2009

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Reliable team player
  • Procedure assistance
  • Immunization administration
  • Insurance verification
  • Equipment sterilization
  • Fluent in Spanish and English
  • Vital signs monitoring
  • Listening skills
  • Telephone etiquette
  • Scheduling appointments
  • File organization
  • Issue handling
  • Team leadership
  • Problem-solving
  • Employee scheduling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant

US Dermatology
08.2025 - 08.2025

Medical Assistant

Faith Rural Health Clinic - Alvord
06.2024 - 08.2025

Front Desk Receptionist

Faith Rural Health Clinic - Alvord
05.2022 - 06.2024

Certified Nursing Assistant

Weatherford Healthcare Center
01.2021 - 11.2021

Respite Caregiver

Jennifer Wosley
05.2017 - 05.2022

Assistant Manager

Chicken Express - Bowie
03.2014 - 05.2015

No Degree - Nursing

North Central Texas College

High School Diploma -

Gold-Burg ISD

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