Erika Morante
Anaheim ,CA
Summary
Proven multitasker and leader, adept in dental radiography and time management, enhanced patient care at Healthy Smiles for Kids of Orange County. Trained and led teams to increase productivity and customer satisfaction, showcasing strong oral hygiene education and a results-driven approach. Achieved significant improvements in operational efficiency and patient experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Healthy Smiles for Kids of Orange County
10.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information and medical history for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
Lead Cashier
Riccos Chamoy
05.2020 - 08.2022
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Supervisor
Baskin Robbins
06.2018 - 08.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Dental Assisting Level 1 & 2 -
North Orange County Regional Occupational Program
Anaheim, CA07.2022
High School Diploma -
Savanna High School
Anaheim, CA05.2019
Skills
Multitasking Competence
Time Management Capabilities
Oral hygiene education
Dental Radiography
Certification
- RDA - Registered Dental Assistant
- Certified BLS, American Heart Association
Timeline
Registered Dental Assistant
Healthy Smiles for Kids of Orange County
10.2022 - Current
Lead Cashier
Riccos Chamoy
05.2020 - 08.2022
Supervisor
Baskin Robbins
06.2018 - 08.2019
Dental Assisting Level 1 & 2 -
North Orange County Regional Occupational Program
High School Diploma -
Savanna High School
- RDA - Registered Dental Assistant
- Certified BLS, American Heart Association
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