Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Hi, I’m

Erika Morgan

Normal,IL
Erika Morgan

Summary

Highly organized and detail-oriented team player with a proven track record of quickly adapting to new systems and protocols in various office, industrial, or manufacturing settings. Strong communication skills for effective interaction with colleagues and the public, always maintaining a professional attitude.

Overview

18
years of professional experience
1
Certification

Work History

Tadoughs Peoria

Donut Maker
07.2024 - Current

Job overview

  • Baked, decorated and displayed donuts per guidelines.
  • Rotated product in coolers and freezers according to FIFO processes.
  • Kept workstation and area around workstation neat and clean.
  • Assisted in ordering products and supplies needed for daily operations.
  • Lifted and carried heavy materials.
  • Cleaned and maintained work areas, equipment and utensils.
  • Prepared and produced quality products to meet or exceed customer and company expectations.

Timbercreek Rehab and Healthcare

CNA
10.2024 - 11.2024

Job overview

  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Supported needs of Number+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Documented patient information and care activities in electronic health record.

APEX Marketing solutions

Telemarketing
11.2006 - 01.2007

Job overview

  • Telephone sales
  • Customer Service

Education

FECI
Decatur, IL

High School Diploma from General Studies
05.2034

ICC
Peoria, IL

Certified Nursing Assistant from Nursing
07.2008

Skills

  • CNA
  • HHA

References

  • Ericka Sanders, Co Worker/Friend
  • Jennifer Nowicki, Social Worker
  • Kathy Chambers

Certification

Certified Nursing Assistant

Timeline

CNA

Timbercreek Rehab and Healthcare
10.2024 - 11.2024

Donut Maker

Tadoughs Peoria
07.2024 - Current

Telemarketing

APEX Marketing solutions
11.2006 - 01.2007

FECI

High School Diploma from General Studies

ICC

Certified Nursing Assistant from Nursing

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Erika Morgan