Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Morrow

Fredericksburg,VA

Summary

Compassionate Lead Kennel Technician known for high productivity and efficiency in completing tasks. Skilled in animal care, facility management, and team leadership. Excel at communication, empathy, and problem-solving to ensure optimal care for animals and support for staff members. Committed to maintaining clean, safe environments and enhancing animal welfare through attentive daily operations.

Overview

33
33
years of professional experience

Work History

Hairstylist/Hair Salon Owner

Erika
Fredericksburg, VA
02.1992 - Current
  • Performed chemical treatments such as perms and relaxers.
  • Tracked inventory of supplies used for styling services.
  • Created updos for special occasions like weddings or proms.
  • Upsold additional services when appropriate to increase sales volume.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Developed relationships with new clients through referrals from existing customers.
  • Organized scheduling of appointments throughout the day.
  • Greeted customers, answered phones and booked appointments.
  • Managed cash register transactions during checkout process.
  • Recommended products to clients based on their individual needs.
  • Followed updated techniques to color and treat hair and produce consistent results.

Lead Kennel Technician

Silverbrook Kennel
Fredericksburg, VA
03.2022 - 03.2025
  • Provided customer service to clients by answering questions about pet care services offered at the facility.
  • Supervised staff members in the kennel area to ensure proper animal care was being provided.
  • Managed inventory of pet supplies such as food, bedding materials, toys and other items.
  • Developed relationships with local veterinarians to provide timely medical attention when needed.
  • Maintained detailed records of animal health, diet plans, medications administered and other pertinent information.
  • Conducted regular inspections of the facility to ensure a safe environment for both people and animals.
  • Provided daily care for cats and dogs, including feeding, grooming, walking, bathing, exercising and cleaning kennels.
  • Performed basic maintenance duties within the kennel area such as cleaning cages and kennels, sweeping floors and emptying litter boxes.
  • Ensured the safety of all animals in the kennel by monitoring their behavior and responding appropriately to any signs of distress or aggression.
  • Trained new employees on proper handling techniques for animals while providing ongoing support and guidance throughout their employment period.

Education

High School Diploma -

North Stafford High School
Stafford Virginia
06-1989

Skills

  • Inventory management
  • Customer service
  • Time management
  • Animal care procedures
  • Teamwork
  • Patient record maintenance
  • Client relationship management
  • Scheduling appointments

Timeline

Lead Kennel Technician

Silverbrook Kennel
03.2022 - 03.2025

Hairstylist/Hair Salon Owner

Erika
02.1992 - Current

High School Diploma -

North Stafford High School

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