Erika Moultrie

Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

• Controlled store inventory and reviewed cash handling and operations reports.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Exhibited excellent people skills during interaction with employees and customers.
• Trained and developed new employees for ease of transition into team.
• Completed daily paperwork and computer entry of sales data as established by management.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Created employee schedules to align coverage with forecasted demands.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Assisted in recruiting, hiring and training of team members.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Trained and guided team members to maintain high productivity and performance metrics.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Mentored team members to enhance professional development and accountability in workplace.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
• Controlled store inventory and reviewed cash handling and operations reports
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
• Completed daily paperwork and computer entry of sales data as established by management
• Answered questions about store policies and addressed customer concerns.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee evaluations, and contract details.
• Developed and maintained relationships with customers and suppliers through account development.
• Analyzed market trends and competitor activities to create competitive advantages.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.

• Executed checks after repairs, arranged for replacement of damaged or worn components and requested extensive maintenance when necessary.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Collaborated with cross-functional teams to develop innovative solutions.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.

• Inventoried food products and associated materials on weekly basis.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Set schedules for 35 staff members by planning and designating shifts and hours.
• Observed quality assurance standards to optimize freshness of deli products.
• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Controlled food costs and managed inventory.
• Directed food preparation and cooking activities to meet health and safety standards.
• Monitored food inventory and supplies to prevent waste.
• Supervised food presentation and plating to enhance visual appeal.
• Served consistent portions following recipes and control standards.
• Set and oversaw weekly and special event menu plans.
• Coordinated kitchen activities with front-of-house staff for seamless and service.
• Set schedules for 35 staff by planning and designating shifts and hours.