Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erika Navarrete

San Francisco,CA

Summary

I'm an experienced Program Manager skilled in managing projects and operations relating to global higher education. I have an advanced understanding of organizational strategies, departmental management, and bookings attainment needed to successfully promote EF's program to an international audience. I have a strong passion for helping students from all international backgrounds gain access to higher education in North America.

Overview

4
4
years of professional experience

Work History

Program Manager

EF Education First
01.2022 - Current
  • Full ownership of EF's University Preparation Program, a course focused on helping international students apply for BA, MA, and MBA programs across North America
  • Manage and advise UP (University Pathways) students regarding classes scheduling, academic goals as well as navigate international admissions process at undergraduate and graduate levels
  • Collaborate with global sales teams to generate ($20k FY'23) in bookings and help increase enrollment volume for EF's San Francisco location
  • Assist the Academic Director with program management, student evaluations, and weekly department deliverables

Administrative Coordinator/PDSO

EF Education First
09.2021 - 01.2022
  • Worked as Principal Designated School Official in SEVIS-issuance of initial attendance I-20s
  • Managed initial student registrations, updates to biographical, program, and financial information, processing of incoming and outgoing SEVIS transfers, start date deferrals, and travel endorsement signatures
  • In charge of ongoing departmental support and completion of other projects as assigned; assisted with school-wide in person initiatives and events

English Language Assistant

Community of Madrid
10.2019 - 01.2021
  • Taught English lessons encompassing a range of skill-building activities for speaking, writing, reading, and listening
  • Instructed more than 20 students through lectures, discussions, group activities and demonstrations
  • Engaged in cultural immersion programs with students to further augment global understanding.

Education

Master of Science - Higher Education

Universidad De Alcalá
Madrid, Spain
06.2021

Bachelor of Science - Marketing

Grand Canyon University
Phoenix, AZ
04.2019

Study Abroad: Spring Semester - International Business

Universidad Del Pais Vasco
Bilbao, Spain
05.2018

Skills

  • Program Development and Evaluation
  • Public Speaking and Presenting
  • Relationship Building and Management
  • Social Media Marketing
  • Self-Motivated
  • Microsoft Office

Languages

Spanish
Native or Bilingual

Timeline

Program Manager

EF Education First
01.2022 - Current

Administrative Coordinator/PDSO

EF Education First
09.2021 - 01.2022

English Language Assistant

Community of Madrid
10.2019 - 01.2021

Master of Science - Higher Education

Universidad De Alcalá

Bachelor of Science - Marketing

Grand Canyon University

Study Abroad: Spring Semester - International Business

Universidad Del Pais Vasco
Erika Navarrete