Erika Navarro
South El Monte,CA
Summary
Service-oriented team player with a strong background in customer service and food safety. Strong time management skills with little direction to complete daily tasks. Ready to leverage proven communication skills and commit to client satisfaction in a customer service role.
Overview
7
7
years of professional experience
Work History
Food Service Associate
Adventist Health White Memorial
Montebello, California
03.2024 - 06.2025
- Maintained cleanliness of dining areas and food preparation spaces daily.
- Operated kitchen equipment safely while adhering to operational protocols.
- Monitored food temperatures to ensure compliance with health regulations and safety standards.
- Supported training of new staff on food handling procedures and service techniques.
- Operated cash register to process payments from customers.
- Communicated effectively with kitchen staff regarding daily tasks and order requests.
Medical Receptionist
All-Inclusive Health Center
Glassell Park
07.2023 - 11.2023
- Answered phone calls, responding to inquiries or redirecting as necessary.
- Coordinated communication between patients and medical staff effectively.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Protected patients by observing strict HIPAA guidelines.
- Scanned documents into the electric health care system securely.
Dietary Aide
Pasadena Care Center
Pasadena, California
02.2018 - 07.2021
- Assisted in meal preparation and serving for residents at Pasadena Care Center.
- Maintained cleanliness and organization of dining areas and kitchen facilities.
- Collaborated with dietary staff to ensure compliance with nutritional guidelines.
- Supported special dietary needs by preparing customized meal options.
- Communicated resident preferences to the kitchen team for improved satisfaction.
- Monitored food supplies and reported inventory needs to management regularly.
- Treated patients and team members with dignity and respect.
Education
High School Diploma -
South El Monte High School
South El Monte 06-2017
Skills
- Bilingual
- POS system
- Kitchen equipment operation
- Meal preparation
- Dietary compliance
- Customer service
- Adaptability to change
- Memorization
- Efficient multitasking
- Strong communication skills
- Detail-oriented
Timeline
Food Service Associate
Adventist Health White Memorial
03.2024 - 06.2025
Medical Receptionist
All-Inclusive Health Center
07.2023 - 11.2023
Dietary Aide
Pasadena Care Center
02.2018 - 07.2021
High School Diploma -
South El Monte High School