Erika Navas
Miami,FL
Summary
Organized Dining Room Attendant offering [Number] years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
2
2
years of professional experience
Work History
Flower Arranger
Flowers.com
06.2023 - 02.2024
- Kept workspace clean and well-organized to maintain high levels of efficiency during busy periods; reducing time spent searching for necessary tools or supplies.
- Managed inventory levels effectively, reducing waste through proper storage techniques and timely usage of perishable items.
- Trained new employees on flower arrangement techniques, store policies, and customer service standards to maintain a consistent level of professionalism.
- Contributed positively towards team goals by collaborating with colleagues on large-scale projects while also excelling in independent tasks.
- Developed strong relationships with local growers and suppliers to secure the best quality flowers at competitive prices.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements for various occasions.
- Created bespoke floral arrangements tailored specifically to client tastes while considering budget constraints.
- Utilized social media platforms effectively for marketing purposes; showcasing completed projects resulting in increased brand visibility within the community.
- Built a loyal clientele through excellent communication skills, consistently delivering above-and-beyond service that exceeded expectations.
Stocker
Wearhouse
08.2022 - 05.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as [Number] pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Improved customer satisfaction by promptly locating items and providing product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
Cleaner
Hotels.com
12.2021 - 08.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
Skills
Organization
Customer Service
Loading and unloading
Customer Assistance
Product restocking
Timeline
Flower Arranger
Flowers.com
06.2023 - 02.2024
Stocker
Wearhouse
08.2022 - 05.2023
Cleaner
Hotels.com
12.2021 - 08.2022
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