Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika N. Navarrete

San Francisco,CA

Summary

Over 5 years of experience in international student advising and recruitment outreach, successfully mentoring hundreds of students through educational journeys. Proven track record in collaborating with university admissions directors to enhance recruitment pipelines and strengthen partnerships. Experienced in leading college fairs and recruitment events across Mexico and the U.S., effectively supporting international students through the admissions process. Aiming to leverage this expertise to enhance early-career talent programs and foster meaningful relationships at Zoox.

Overview

6
6
years of professional experience
1
1
Certification

Work History

International Student Advisor

Oxford International Education
San Francisco, USA
07.2024 - Current
  • Serve as the primary advisor for over 60 international students, in partnership with San Francisco State University
  • Provide individualized advising, and host workshops, orientation sessions, and information events to guide students through applications, visa regulations, and onboarding
  • Collaborate with university administrators to ensure smooth onboarding, and student success
  • Contributed to maintaining a strong Net Promoter Score (NPS) of 32, reflecting high student satisfaction and service quality

Program Manager/ Designated School Official (DSO)

EF Education First
San Francisco, USA
01.2022 - 07.2024
  • Directed EF’s University Preparation Program, advising over 50 students annually through application preparation, interview support, and placement into BA, MA, and MBA programs
  • Designed and facilitated college fairs, recruitment events, presentations, and advising sessions, boosting student engagement and placement success
  • Interviewed, hired, and managed a team of five instructors, ensuring high-quality instruction aligned with academic goals and student outcomes
  • Successfully guided students to admissions at top-tier universities, including UCLA, USC, Notre Dame, and The George Washington University, achieving a 90%+ placement rate into partner schools
  • Transferred general program students into EF’s University Preparation Program, strengthening academic pipelines, and supporting long-term enrollment growth
  • Represented EF during a targeted recruitment campaign in Mexico, spoke to and engaged with hundreds of prospective students through info sessions and fairs, encouraging enrollment in EF’s study abroad programs

Administrative Coordinator/PDSO

EF Education First
San Francisco, USA
09.2021 - 01.2022
  • Oversaw onboarding and immigration compliance for over 120 students, ensuring accurate data reporting in SEVIS and Salesforce
  • Partnered with school and academic directors, as well as global sales teams, to monitor NPS scores and support student satisfaction and retention.
  • Maintained high service standards while streamlining enrollment processes, and improving efficiency

English Language Teacher

Community of Madrid
Madrid, Spain
10.2019 - 01.2021
  • Led English instruction and workshops for 20+ students, promoting cross-cultural communication, and global awareness
  • Designed group activities and immersion programs that strengthened student adaptability and confidence

Education

Master’s Degree - Global Higher Education

Universidad De Alcalá
Madrid, Spain
06.2021

Bachelor of Science - Marketing

Grand Canyon University
Phoenix, AZ
04.2019

Study Abroad - International Business

Universidad Del Pais Vasco
Bilbao, Spain
05.2018

Skills

  • University relations and partnership development
  • Student recruitment and outreach
  • Event planning and campus engagement
  • Salesforce CRM
  • Stakeholder collaboration (directors of international admissions, university partners, cross-functional teams)
  • Project management (fast-paced, global environments)
  • Public speaking
  • Employee training
  • Team management
  • Staff scheduling

Certification

  • Google AI Essentials Certificate
  • Excellence in Teaching (Education First)

Timeline

International Student Advisor

Oxford International Education
07.2024 - Current

Program Manager/ Designated School Official (DSO)

EF Education First
01.2022 - 07.2024

Administrative Coordinator/PDSO

EF Education First
09.2021 - 01.2022

English Language Teacher

Community of Madrid
10.2019 - 01.2021

Master’s Degree - Global Higher Education

Universidad De Alcalá

Bachelor of Science - Marketing

Grand Canyon University

Study Abroad - International Business

Universidad Del Pais Vasco

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