Summary
Overview
Work History
Education
Skills
Timeline
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ERIKA OCHOA

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Local Operations Dispatcher

BELTMANN RELOCATION SYSTEMS
03.2022 - Current
  • LOCAL DAILY DISPATCH
  • ROUTING
  • QPD TRAINING
  • MOVESCOUT TRAINING
  • SHORT -LONG DISPATCHING TRAINIG
  • STS
  • SIRVA TRAINING
  • WORD
  • CUSTOMER SERVICE
  • RATING


LOCAL DISPATCHER

BERGER MOVING AND STORAGE
03.2019 - 03.2022
  • Efficiently managed high call volumes while maintaining composure and professionalism under pressure.
  • Collaborated with management to develop strategies for improving overall dispatch efficiency.
  • Streamlined dispatch operations by implementing efficient scheduling and routing practices.
  • Worked proactively to resolve potential issues before they escalated, minimizing delays and disruptions.
  • ROUTING
  • QPD TRAINING
  • MOVESCOUT TRAINING
  • SHORT -LONG DISPATCHING TRAINIG
  • STS
  • SIRVA TRAINIG
  • TRIPS

OA/DA- O& I / MILITARY /International Logistics Coordinator

BERGER MOVING AND STORAGE
08.2018 - 02.2019

MOVESCOUT

CUSTOMER SERVICE

STS

INBOUND FREIGHT

PAPERWORK

WORD

WINDFALL

RATING

PACKER

Suddath Relocation Systems Inc
07.2014 - 07.2017

PACKING HHG

INVENTORY

UNPACKING

OFFICE MOVES

LOCAL MOVES

Education

High School Diploma -

NORTH HIGH SCHOOL
Phoenix, AZ

Skills

  • BILINGUAL
  • Workload prioritization
  • Vehicle tracking
  • Transportation Regulations
  • Route Planning
  • CUSTOMER SERVICE
  • WORD
  • MOVESCOUT TRAINING
  • QPD
  • GREAT TEAM PLAYER
  • Dispatch Coordination
  • Routing orders

Timeline

Local Operations Dispatcher

BELTMANN RELOCATION SYSTEMS
03.2022 - Current

LOCAL DISPATCHER

BERGER MOVING AND STORAGE
03.2019 - 03.2022

OA/DA- O& I / MILITARY /International Logistics Coordinator

BERGER MOVING AND STORAGE
08.2018 - 02.2019

PACKER

Suddath Relocation Systems Inc
07.2014 - 07.2017

High School Diploma -

NORTH HIGH SCHOOL

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ERIKA OCHOA