Erika Ohland
Bethlehem,PA
Summary
Adept Nurse Aide and seasoned Bartender with a proven track record at St. Luke's University Hospital Bethlehem, showcasing exceptional patient care and advanced medical terminology knowledge. Known for an unparalleled work ethic and the ability to remain calm under duress, I excel in high-pressure environments, consistently enhancing patient satisfaction and safety. Fun fact, I began my medical career in the Neuro and Trauma ICU, which I took to see if I could even handle dealing with bodily fluids and the mental aspect of it. I have not looked back since day one; I have not stopped loving it. I enjoy going to work every single day and feel accomplished walking to my car. I am currently in St. Luke's School of Nursing, expected to graduate in April 2025. Throughout my clinical experience in school, I have not quite found another specialty that I enjoy more than the Neuro and Trauma ICU. I truly enjoy every aspect of my floor and my end goal would be to be a registered nurse there.
Overview
15
15
years of professional experience
Work History
Nurse Aide- Intensive Care Unit
St. Luke's University Hospital Bethlehem
Bethlehem, PA
03.2023 - Current
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Comforted patients and provided reassurance and encouragement.
- Engaged with patient family and friends to provide courteous visit experience.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Followed safe lifting techniques and individual resident lifting instructions.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices to transport patients.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Charted patient blood pressures, temperatures, blood sugar levels and vitals using Epic.
Bartender/Server
Adagio Seafood
Bethlehem, PA
09.2015 - 06.2024
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Presented menus and answered questions regarding items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stocked service areas with supplies during slow periods.
Head Bartender
Sotto Santi
Bethlehem, Pennsylvania
02.2014 - 06.2024
- Responsible for not only cleaning up after guests, but my station and behind the bar as well as during down time doing deep cleaning to maintain serve safe/health guideline criteria
- In charge of stocking all inventory and compiling list of inventory needed to be ordered for upcoming week
- Keeping customers happy and enjoying themselves
- If there is an unhappy customer, whether it be with their meal or beverage, taking care of the situation in a professional manner
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures during high volume capacity while maintaining conversation with each guest
- Checked identification of guests to verify age requirements for alcohol purchase.
- Upsold customers from shelf to premium brands to help boost sales.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Big Woody's
Fork's Township, PA
03.2012 - 05.2014
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Completed regular bar inventories and daily requisition sheets.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
Best Western Plus Hotel
Bethlehem, PA
01.2011 - 05.2013
- Responsible for working day shift at the sports bar and night shift in the nightclub.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Collected and organized daily till totals and tips.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Planned and coordinated special events to boost customer numbers and profits.
- Upsold customers from shelf to premium brands to help boost sales.
- Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
Bartender
Great Wolf Lodge Resort
Tannersville, PA
06.2009 - 01.2011
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
Diploma RN -
St. Luke's School of Nursing
Bethlehem, PA04-2025
High School Diploma -
Pleasant Valley High School
Brodheadsville, PA05.2008
Health Sciences
Northampton Community College
Bethlehem, PASkills
- Used to long hours and working on my feet
- Good with people
- Takes pride in my work
- Great work ethic
- Fast learner
- Ability to lift 30 pounds plus
- Conflict and complaint resolution
- Cleaning and sanitizing
- Team player
- Cool under pressure
- Medical Terminology Knowledge
- Direct patient care
- Infection control standards
- Privacy and confidentiality
- Patient Monitoring
- Output Monitoring and Reporting
- Vital Signs Collection
- Bedsore Prevention
- Electronic Recordkeeping
- Fluid Measurement
- Mobility Assistance
- Calm and Level-Headed Under Duress
- Catheter Care
- Basic nursing care
- Specimen Collection
- IV setup
- Patient Assessments
- Medication Administration
- Catheter change and preparation
- Patient-focused care
- Infection control
- Mental health support
- Feeding assistance
- Oral hygiene
- End-of-life care
- Wound care
Accomplishments
- Secretary of St. Luke's School of Nursing Student Government Association
Timeline
Nurse Aide- Intensive Care Unit
St. Luke's University Hospital Bethlehem
03.2023 - Current
Bartender/Server
Adagio Seafood
09.2015 - 06.2024
Head Bartender
Sotto Santi
02.2014 - 06.2024
Bartender
Big Woody's
03.2012 - 05.2014
Bartender
Best Western Plus Hotel
01.2011 - 05.2013
Bartender
Great Wolf Lodge Resort
06.2009 - 01.2011
Diploma RN -
St. Luke's School of Nursing
High School Diploma -
Pleasant Valley High School
Health Sciences
Northampton Community College
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