Erika Padilla
Yuma,AZ
Summary
Proven Medical Assistant with a track record of enhancing patient satisfaction at Yuma Regional Medical Center through compassionate care and efficient clinical documentation. Skilled in vital sign monitoring and customer service, consistently fostering trust and efficiency. Achieved significant improvements in patient care coordination and support. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Yuma Regional Medical Center
12.2015 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Receptionist
Patti J. Perry MD.
06.2005 - 12.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Yuma High School
Yuma, AZSkills
- Patient Scheduling
- HIPAA Compliance
- Vital Sign Monitoring
- CPR
- Insurance Verification
- Clinical Documentation
- Authorizations
- Compassionate
- Customer Service
- Reliable team player
Timeline
Medical Assistant
Yuma Regional Medical Center
12.2015 - Current
Receptionist
Patti J. Perry MD.
06.2005 - 12.2015
High School Diploma -
Yuma High School
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