ERIKA PARDO
Albuquerque,NM
Summary
Hello I'm Erika, and I been in the industry for about 12 years, in both front of the house and kitchen, mostly at restaurants in Mexico but I speak Spanish and English fluently.
I understand the importance of give a good service and make a good experience for every guest so they want to come back again.
Overview
5
5
years of professional experience
Work History
Server
Dose Amigos
10.2025 - Current
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided exceptional customer service, ensuring guest satisfaction and positive dining experiences.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Lindo Mexico
08.2024 - 07.2025
- Learned menu items thoroughly to provide accurate recommendations to guests.
- Adapted to fast-paced environment while managing multiple tables efficiently.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- One of the choose servers able to take care of big parties (+30 people by myself)
Cook
El Sinaloense
03.2021 - 05.2023
- Prepared diverse menu items, ensuring consistency in taste and presentation.
- Maintained high standards of food safety and sanitation practices.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Trained new cooks on kitchen procedures and equipment usage.
- Implemented efficient cooking techniques, reducing preparation time without compromising quality.
Education
Bachelor of Arts - Culinary Arts
Universidad Autonoma De Sinaloa
Sinaloa, Mexico05-2017
Skills
- Guest engagement
- Service prioritization
- Supply restocking
- Food safety practices
- Strong work ethic
Some of the skills I learned in all these years is :
- Exceptional customer service
- Cash handling
- Suggestive selling
- Guest relations management
- Allergy Awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Dose Amigos
10.2025 - Current
Server
Lindo Mexico
08.2024 - 07.2025
Cook
El Sinaloense
03.2021 - 05.2023
Bachelor of Arts - Culinary Arts
Universidad Autonoma De Sinaloa