Summary
Overview
Work History
Education
Skills
Timeline
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Erika Perez

Puyallup,WA

Summary

Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

HD Supply
Kent, WA
09.2023 - Current
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Labeled containers correctly for product identification purposes.

Customer Service Representative

PCC Logistics
Seattle, WA
09.2021 - 10.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Dispatched our drivers to Seattle and Tacoma ports.
  • Invoice customer at the end of every month.
  • Keep inventory on excel.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Arts & Academics Academy
Seattle, WA
06-2018

Skills

  • Inventory Counting
  • Shipping and Receiving
  • Order Picking
  • Product Verification
  • Inventory Organization
  • Barcode Scanning
  • Logistics
  • Bilingual

Timeline

Warehouse Associate

HD Supply
09.2023 - Current

Customer Service Representative

PCC Logistics
09.2021 - 10.2023

High School Diploma -

Arts & Academics Academy

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Erika Perez