Erika Pesavento
Milwaukee,WI
Summary
Committed employee with experience serving food while maintaining friendly atmosphere. Supported multiple FOH/BOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills.
Overview
4
4
years of professional experience
Work History
Food Runner
Muddy Cow
Hutchinson, MN
02.2021 - Current
- Delivered food to guests in a timely manner.
- Replenished water glasses and other necessities during meal service.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Ensured that all orders were correct before leaving the kitchen area.
- Followed proper sanitation guidelines when handling food products.
- Provided assistance with clearing plates from tables after meals were completed.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Responded promptly to customer inquiries and requests for additional items or services.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Food Expeditor
Muddy Cow
Hutchinson, MN
02.2021 - Current
- Conducted regular cleaning tasks such as wiping down counters, organizing shelves, sweeping floors.
- Managed multiple orders simultaneously while adhering to strict timelines for delivery.
- Informed management of any issues that arose while preparing or expediting orders.
- Collaborated with chefs on preparation times for various menu items based on demand levels.
- Provided guidance on restaurant policies to new employees or trainees.
- Assisted in maintaining a clean and organized work area throughout each shift.
- Plated dishes according to established presentation standards before sending them out.
- Followed proper safety guidelines when handling hot food items or sharp objects in the kitchen area.
- Received orders from wait staff via POS system and relayed them back to kitchen staff.
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
Server
Muddy Cow
Hutchinson, MN
06.2024 - 08.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
Fry Cook
Muddy Cow
Hutchinson, MN
06.2024 - 08.2024
- Trained new employees on fryer operation techniques.
- Verified that prepared food met all standards for quality and quantity.
- Prepared menu items such as french fries, onion rings, fish, chicken and other deep fried foods.
- Operated deep fryers safely while cooking food items as per customer requests.
- Stocked and restocked food items on the line.
- Coordinated with team members to ensure timely completion of orders during peak hours.
- Utilized appropriate tools such as tongs or spatulas when retrieving or transferring hot foods from fryer baskets to plates.
- Cooked orders according to customer specifications within established time frames.
- Checked temperatures for food items during cooking, holding and serving.
Sandwich Artist
SUBWAY®Restaurants
Hutchinson, MN
05.2023 - 08.2024
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Followed established procedures for handling money transactions accurately.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Replenished condiments and other supplies at front counter areas.
- Monitored temperature of freezers and coolers throughout shift.
- Assisted team members during peak hours when necessary.
- Upsold additional items to increase store profits.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
High School Diploma -
Hutchinson Senior High School
Hutchinson, MN05-2023
Skills
- Menu Memorization
- Server Support
- Food Delivery
- Supply Restocking
- Order Verification
- Safe Food Handling
- Foodservice
- Table Bussing
- Kitchen Support
- Time Management
- Spanish Language (Not Fluent)
- Korean Language (Not Fluent)
Affiliations
- Engage in activities such ass tennis and dancing
- Artistic and creative in many aspects
Languages
Spanish
Limited
Korean
Limited
Timeline
Server
Muddy Cow
06.2024 - 08.2024
Fry Cook
Muddy Cow
06.2024 - 08.2024
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 08.2024
Food Runner
Muddy Cow
02.2021 - Current
Food Expeditor
Muddy Cow
02.2021 - Current
High School Diploma -
Hutchinson Senior High School
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