Erika Pichette
Plymouth
Summary
Community-focused professional with over 19 years of experience building relationships, supporting community members, and creating positive experiences through communication, organization, and collaboration. Currently serving as a Wellness Coordinator and Group Fitness Instructor at Generations Intergenerational Community Center, where I coordinate programs, maintain records, collect data, create communications, lead various fitness classes and wellness programs, and support daily operations in a dynamic community environment.
A Certified Yoga Teacher with 11 years of experience, has a strong ability to connect with individuals of all ages and create welcoming, inclusive environments. My work in an intergenerational setting has strengthened my communication, organization, and teamwork skills while supporting children, families, adults, and older adults within the community.
As a graduate of the local school district and a parent of children currently attending, I have a personal connection to the school community and a strong desire to support students, families, and staff. (remove) dependable, adaptable, and passionate about contributing my skills to create a positive and welcoming environment for students, families, staff, and visitors.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Wellness Coordinator and Group Fitness Instructor
Generation's Intergenerational Center
Plymouth
2024.02 - Current
- Lead fitness and wellness classes for diverse age groups while creating an inclusive and supportive environment.
- Coordinated daily wellness programming, schedules, and special events to engage and serve community members of all ages.
- Organize community wellness events and collaborate with multiple departments to ensure successful execution.
- Support Generations' mission of promoting intergenerational connection through innovative health and wellness programming.
- Maintain participant records, registrations, attendance, and program data with accuracy and confidentiality.
- Communicate professionally with participants, families, volunteers, staff, healthcare organizations, and community partners through phone, email, and in person.
- Create newsletters, flyers, promotional materials, and other communications using Microsoft Office, Google Workspace, and Canva.
- Collected and analyzed participation data to assess program effectiveness and inform future planning.
- Welcomed visitors with friendly, knowledgeable customer service, addressing questions and resolving concerns promptly.
- Assisted in multiple departments within the community center to support operations., demonstrating flexibility and adaptability.
- Utilize a broad range of skills to contribute wherever needed, including administrative support, event coordination, customer service, communication, and daily operations.
- Collaborate with coworkers and leadership to ensure a positive experience for all community members and visitors.
Server
The Paddock Club
Elkhart Lake
2022.08 - Current
- Provide exceptional customer service in a fast-paced, upscale dining environment.
- Build strong relationships with guests through attentive, personalized service.
- Resolve guest concerns efficiently and courteously.
- Collaborate closely with management and team members to ensure excellent customer experiences.
- Maintain accuracy while processing orders, payments, and guest requests.
- Handle multiple responsibilities while maintaining professionalism and attention to detail.
Education
High School Diploma -
Plymouth High School
Plymouth, WI2010-06
Skills
- Program & Event Coordination
- Customer relations
- Registration & Participant Management
- Data Entry, Data Collection & Record Management
- Administrative Support & Office Organization
- Scheduling & Calendar Coordination
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace
- Canva & Digital Communication Tools
- Professional Phone, Email & In-Person Communication
- Team Collaboration & Support
- Strong Organizational & Time Management Skills
- Adaptability & Flexibility
- Diverse population experience
- Strong Organizational & Time Management Skills
Certification
- 200 Hour Certified Yoga Teacher
Timeline
Wellness Coordinator and Group Fitness Instructor
Generation's Intergenerational Center
2024.02 - Current
Server
The Paddock Club
2022.08 - Current
High School Diploma -
Plymouth High School