Erika Powell
West Lafayette,IN
Overview
12
12
years of professional experience
Work History
MET Associate
Home Depot
Lafayette, IN
06.2024 - Current
- Conducted regular maintenance tasks for a well-organized, clean, and safe working environment.
- Contributed to positive teamwork dynamics by actively participating in team meetings and supporting colleagues when needed.
- Maintained up-to-date knowledge of relevant safety procedures and regulations for compliant operations at all times.
- Participated in various training programs offered by the company for continuous professional development.
- Collaborated with team members on projects, resulting in increased productivity and overall success.
- Communicated effectively with management to address any concerns or issues promptly and professionally.
- Enhanced customer experience with prompt, knowledgeable, and friendly assistance in locating merchandise.
Career Carrier
United States Post Office
Lafayette, IN
05.2017 - 05.2024
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
- Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.
- Handled complex load assignments, organizing efficient routes for maximum productivity.
- Operated vehicles and equipment to transport packages and mail pieces.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Ensured compliance with federal regulations regarding hours of service, weight limits, and hazardous materials handling.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
Paraprofessional
Frontier Elementary School
Brookston, IN
08.2015 - 05.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Co-Owner
Powells Creative Curb Appeal
Monticello, IN
05.2014 - 05.2017
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
Material Handler
Subaru of Indiana Automotive Inc.
Lafayette, IN
08.2012 - 05.2014
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Performed cycle counts and inventory control to accurately track product levels.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
Education
Associates In Applied Science - Office Systems Specialist
Indiana Business College
Lafayette, IN05.1997
High School Diploma - General Studies
North White Jr/Sr High School
Monon, IN05.1995
Skills
Merchandising Strategies
Store maintenance
Performance Analysis
Sales Support
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent Communication
Clear Communication
Organizational Skills
Team Collaboration
Active Listening
Effective Communication
Hand and Power Tool Operation
Adaptability and Flexibility
Timeline
MET Associate
Home Depot
06.2024 - Current
Career Carrier
United States Post Office
05.2017 - 05.2024
Paraprofessional
Frontier Elementary School
08.2015 - 05.2017
Co-Owner
Powells Creative Curb Appeal
05.2014 - 05.2017
Material Handler
Subaru of Indiana Automotive Inc.
08.2012 - 05.2014
Associates In Applied Science - Office Systems Specialist
Indiana Business College
High School Diploma - General Studies
North White Jr/Sr High School