Erika Powell
West Lafayette,IN
Overview
12
12
years of professional experience
Work History
MET Associate
Home Depot
06.2024 - Current
- Conducted regular maintenance tasks for a well-organized, clean, and safe working environment.
- Contributed to positive teamwork dynamics by actively participating in team meetings and supporting colleagues when needed.
- Maintained up-to-date knowledge of relevant safety procedures and regulations for compliant operations at all times.
- Participated in various training programs offered by the company for continuous professional development.
- Collaborated with team members on projects, resulting in increased productivity and overall success.
- Communicated effectively with management to address any concerns or issues promptly and professionally.
- Enhanced customer experience with prompt, knowledgeable, and friendly assistance in locating merchandise.
Career Carrier
United States Post Office
05.2017 - 05.2024
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
- Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.
- Handled complex load assignments, organizing efficient routes for maximum productivity.
- Operated vehicles and equipment to transport packages and mail pieces.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Ensured compliance with federal regulations regarding hours of service, weight limits, and hazardous materials handling.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
Paraprofessional
Frontier Elementary School
08.2015 - 05.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Co-Owner
Powells Creative Curb Appeal
05.2014 - 05.2017
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
Material Handler
Subaru of Indiana Automotive Inc.
08.2012 - 05.2014
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Performed cycle counts and inventory control to accurately track product levels.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
Education
Associates In Applied Science - Office Systems Specialist
Indiana Business College
Lafayette, IN05.1997
High School Diploma - General Studies
North White Jr/Sr High School
Monon, IN05.1995
Skills
Merchandising Strategies
Timeline
MET Associate
Home Depot
06.2024 - Current
Career Carrier
United States Post Office
05.2017 - 05.2024
Paraprofessional
Frontier Elementary School
08.2015 - 05.2017
Co-Owner
Powells Creative Curb Appeal
05.2014 - 05.2017
Material Handler
Subaru of Indiana Automotive Inc.
08.2012 - 05.2014
Associates In Applied Science - Office Systems Specialist
Indiana Business College
High School Diploma - General Studies
North White Jr/Sr High School
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