Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Awards
Essential Functions
Timeline
StoreManager

Erika P. Spear

Lincoln City,OR

Summary

To obtain a position as a District Manager within your company.

Over 10 plus years of experience as a Store Manager. Successfully leading teams of 300 plus associates. Serving as a role model and mentor, Maximizing the financial performance of the store and help develop all store management. Emphasis on Putting the Customer First as well as Safety, Food Safety & Merchandising and Operational standards, and policies. Responsible for the overall day-to-day operations of the store including training and developing effective store associates to achieve desired sales and EBITDA results. Assess daily the store's ability to meet/exceed customer expectation for ease of shopping, variety, freshness, cleanliness, food safety, and regulator compliance. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

23
23
years of professional experience

Work History

Store Manager

Fred Meyer
01.2013 - Current
  • Store Manager for 4 different locations. Strong skills in Leadership, relationship building and the development of associates. Emphasis in driving results and setting high standards for associates. Providing excellent customer experience by consistently delivering Full, Fresh, Clean and Friendly store.

Division Manager for the Apparel department

Fred Meyer
01.2009 - 01.2013
  • Division Manager for the Apparel department for both Snohomish and North Bellingham Fred Meyer. Leading both teams to increase in sales and develop systems to provide excellent customer service.

Assistant Manager for the Apparel Department

Fred Meyer
01.2006 - 01.2009
  • Promoted to the Everett location, continued to Lynnwood and Marysville. During this time helped with various projects such as remodels and the opening of a new store. Acted as the Apparel manager for 6 months at the Marysville location.

MD1 Candidate and relief assistant Manager

Fred Meyer
01.2005 - 01.2006
  • MD1 Candidate and relief assistant Manager. Training completed at Marysville. Relief Assistant for both Mill Creek and Lynnwood.

Ready to Wear Section head

Fred Meyer
01.2004 - 01.2005
  • Ready to Wear Section head.

Sales associate for both Home and Apparel Department

Fred Meyer
01.2003 - 01.2004
  • Sales associate for both Home and Apparel Department.

Education

Child Development

City College of San Francisco
01.1998

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Balboa High School
01.1992

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Friendly and positive
  • Recruitment and hiring
  • Operations management
  • Leadership development
  • Policies and procedures

Languages

I speak, write, and read fluent Spanish.

Accomplishments

  • Completion of The Oz principal Course
  • Selected as the World Class Leadership

Awards

2022 Outstanding Leadership Award, 2023 Progressive Grocer’s Top Women in Grocery Award

Essential Functions

  • Lead store teams in the planning, implementation and execution of merchandising and operation initiatives.
  • Work with store assistant managers, department managers and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation.
  • Achieve/exceed weekly period and annual sales, revenue, and profit budgets, as well as other targeted goals.
  • Drive cost effective sales working with store assistants and department managers to produce and maximize sales and profits, reduce shrink, and improve each store department’s contribution.
  • Regularly discuss store-level financial performance include developing budgets (e.g. sales, shrink, labor expenses, the expenses) and other targeted goals (e.g. safety) with store assistants and department heads.
  • Understand and react to the competitive landscape within the district and store.
  • Utilize coordinators and other field staff to enable store departments to achieve financial goals and ensure communication, implementation, and execution of division marketing plan.
  • Promote and support strong relationships with local community organizations that the store serves.
  • Build a proactive and productive relationship with union officials.
  • Communicate all necessary information to store associates enabling them to effectively carry out their duties.
  • Responsible for store staffing, retention, and reducing turnover.
  • Manage labor and supply costs daily to meet customer service and financial targets.
  • Ensure compliance with laws, regulations, and division policies.
  • Ensure safe behaviors are being followed by all associates.
  • Technical/Professional Knowledge, Compliance and Skills. Achieve a satisfactory level of technical and professional skills, keep up with current developments and trends in areas of expertise.
  • Ensure associates and location complies with laws and regulations applicable to the company.
  • Supervise and coach direct reports on the performance of their duties, complete performance reviews and provide feedback to direct reports.

Timeline

Store Manager

Fred Meyer
01.2013 - Current

Division Manager for the Apparel department

Fred Meyer
01.2009 - 01.2013

Assistant Manager for the Apparel Department

Fred Meyer
01.2006 - 01.2009

MD1 Candidate and relief assistant Manager

Fred Meyer
01.2005 - 01.2006

Ready to Wear Section head

Fred Meyer
01.2004 - 01.2005

Sales associate for both Home and Apparel Department

Fred Meyer
01.2003 - 01.2004

Child Development

City College of San Francisco

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Balboa High School
Erika P. Spear