ERIKA QUIJADA
Winchester,CA
Summary
Resourceful individual with proven track record of success in client-focused services. Empathetic and committed to managing flow of patient care by taking medical histories and answering calls. High-performing with sharp eye for reliable schedules, documentation and communication.
Overview
8
8
years of professional experience
Work History
Central Scheduler
Loma Linda University Health
12.2019 - Current
- Answered phone calls/messages and scheduled tests/appointments for various Internal Medicine Specialty Clinics
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment
Clerical Support
Jerico Specialty Metals
12.2018 - 12.2019
- Created, filed and organized invoices
- Interacted with customers by phone, email, or in-person to provide information
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Associate
Image Inc
11.2015 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Trained new employees on customer service, money handling and organizing strategies
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associates - Communication: Communications
Moreno Valley College
Moreno Valley, CAHigh school diploma -
Canyon Springs High School
Moreno Valley, CASkills
- Proficient in EPIC system
- Multitasking abilities
- Exceptional Attention to Detail
- Critical Thinking
- Adaptable and flexible
- Insurance Authorizations
Timeline
Central Scheduler
Loma Linda University Health
12.2019 - Current
Clerical Support
Jerico Specialty Metals
12.2018 - 12.2019
Sales Associate
Image Inc
11.2015 - 12.2018
Associates - Communication: Communications
Moreno Valley College
High school diploma -
Canyon Springs High School
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