Paycom
ERIKA RANDALL
Horton,KS
Summary
Driven Benefits Specialist with experience in human resources, assembling reports, conducting employee onboarding, and resolving benefit - related issues. Adept at evaluating employees’ benefits enrollment for accuracy, entering data, and working with benefits software. Knowledgeable in state and federal regulations. Highly proficient at implementing HRIS systems, developing training initiatives, and improving employee retention.
Overview
8
8
years of professional experience
Work History
Human Resources Benefits Specialist
Kickapoo Tribe, Kansas & The Golden Eagle Casino
2022.05 - Current
- Coordinated and conducted employee orientations to promote understanding of coverage and option. Developed comprehensive benefits packages to improve employee satisfaction and retention
- Negotiated and managed contracts with health insurance providers, and researched new benefits programs to select cost- effective providers and employee coverage.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Implemented open enrollment system to streamline benefits processes for employees
- Checked employees' benefits enrollment for accuracy and inputted all data into Benefits Software. Researched and analyzed wage, salary and other industry trends.
- Observed strict procedures to maintain data and plan participant confidentiality.Improved office efficiency by effectively managing internal communications and correspondence.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements. Administered performance-based incentive and bonus plans, encouraging employee excellence.
Office Administrator
1st American Bail Bonds
2015.05 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Edited documents to improve accuracy of language, flow, and readability.
- Reconciled account files and produced monthly reports.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
HR Clerk
Golden Eagle Casino
2021.05 - 2022.05
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Oversaw and managed hiring process, reviewed and screened applicant resumes to identify qualified candidates.
- Developed and coordinated employee training programs to improve productivity and performance.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Developed and maintained HR policies and procedures, as well as personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed payroll processing and benefits to compensate employees for service rendered.
Education
High School Diploma -
Holton High School
Holton, KS2020-05
Professional In Human Resources - (PHR) |HR Certification
Western Governors University
Salt Lake City, UTCurrent
Skills
- Organizational and Time Management Skills
- Knowledge of Employee Benefits and Laws
- Insurance Industry Knowledge
- Employee's Compensation and Payroll Deductions
- Vendor Management
- Compliance
- COBRA
- FMLA & Worker’s Compensation
- Cultural Awareness
- Life Insurance Claims & Short-Term Disability
- 401-K, Vision, Dental & Healthcare
Software
- Paycom
- Microsoft Office Suite
- Google Workspace Adobe Creative Suite
- MS Office 365
- Cloud Services (Dropbox, Google Drive)
- QuickBooks
- Enterprise Systems
- HRIS
Accomplishments
Federal Benefits Programs (i.e., CSS/FERS Retirement, Thrift Savings Plan, Health, Life, Vision, Dental,
and Long- Term Care Insurance,
Flexible Spending Account Program)
Injury Compensation
Federal Work-Life Balance Programs
Contracting Officer Technical Representative (COTR) Agency Policies and Procedures & Critical Developmental Activities
Software
Microsoft Office Suite
Google Workspace
Adobe Creative Suite
MS Office 365
Cloud services (Dropbox, Google Drive)
Quickbooks
Enterprise Systems
HRIS
Timeline
Human Resources Benefits Specialist
Kickapoo Tribe, Kansas & The Golden Eagle Casino
2022.05 - Current
HR Clerk
Golden Eagle Casino
2021.05 - 2022.05
Office Administrator
1st American Bail Bonds
2015.05 - Current
High School Diploma -
Holton High School
Professional In Human Resources - (PHR) |HR Certification
Western Governors University
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