Erika Rangel
5408 Boca Agua Dr #213 Fort Worth,TX
Summary
Results-driven professional with decades of experience in food service management, customer service, and manufacturing. Expertise in managing cash operations, leading shifts, and ensuring safety and efficiency. Bilingual communicator effectively bridging gaps between English and Spanish-speaking teams. Committed to enhancing operational efficiency and contributing to organizational success.
Overview
12
12
years of professional experience
Work History
Assembly & Machine Operator
Doskocil Manufacturing Company
Arlington , TX
08.2023 - Current
- Operated machinery to ensure timely production in fast-paced manufacturing environment.
- Monitored equipment performance and reported issues to supervisors to minimize downtime.
- Maintained clean and organized workstations to ensure safety and efficiency.
- Trained new operators on safety protocols and machinery operation to ensure compliance and efficiency.
- Conducted routine inspections to ensure machinery met quality standards.
- Collaborated with team members to optimize workflow and meet production targets.
- Monitored the feed and speed of machines during the machining process.
Line Cook
Cantina Laredo
Dallas / Forth Worth , TX
05.2021 - 08.2023
- Prepared and cooked a variety of Mexican dishes according to established recipes.
- Ensured cleanliness and organization of kitchen workspace and equipment for optimal food safety and efficiency.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Monitored inventory levels and communicated shortages to kitchen manager to support timely restocking.
- Trained new line cooks on kitchen procedures and safety protocols to enhance team readiness and compliance.
Shift Leader
85c Bakery Cafe
Frisco, Texas
09.2017 - 05.2021
- Supervised daily operations to ensure smooth workflow in bakery cafe.
- Trained and mentored new team members to enhance customer service skills and ensure consistent service quality.
- Managed inventory levels and restocked supplies to maintain product availability.
- Resolved customer inquiries and concerns promptly to enhance customer satisfaction.
- Resolved customer complaints promptly and professionally.
- Supervised employees to optimize workflow and uphold high customer service standards.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Line Cook
IHOP
DFW Airport , TX
10.2016 - 09.2017
- Maintained cleanliness and organization of kitchen workspace and equipment to ensure safety and efficiency.
- Adhered to food safety guidelines and health regulations consistently while cooking.
- Trained new line cooks on kitchen procedures, recipes, and safety protocols.
- Cooked multiple orders simultaneously during busy periods to meet customer demand and minimize wait times.
- Prepared dishes in fast-paced environment with teammates, contributing to high customer satisfaction.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
Cashier
Southwest Minority Financial Group Inc
Grand Prairie, Texas
11.2014 - 09.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations and balanced daily sales.
- Processed customer transactions accurately and efficiently.
- Processed sales transactions to prevent long customer wait times.
- Assisted customers with inquiries and product selections to ensure satisfaction and informed purchasing decisions.
- Maintained cleanliness and organization of checkout areas to promote a welcoming shopping environment.
- Collaborated with team members to streamline processes and improve overall customer service quality.
Skills
- Equipment operation
- Machinery maintenance
- Production monitoring
- Machine setup
- Quality inspections
- Safety compliance
- Process optimization
- Bilingual communication
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assembly & Machine Operator
Doskocil Manufacturing Company
08.2023 - Current
Line Cook
Cantina Laredo
05.2021 - 08.2023
Shift Leader
85c Bakery Cafe
09.2017 - 05.2021
Line Cook
IHOP
10.2016 - 09.2017
Cashier
Southwest Minority Financial Group Inc
11.2014 - 09.2016