Erika Rascon
Receptionisy
Ehrenberg,AZ
Summary
Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Friendly Receptionist with 2 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Head Receptionist
Finn Auto Group
08.2022 - Current
- Contributed to office supply management by monitoring inventory levels and submitting orders as needed to avoid shortages or delays in work processes.
- Coordinated team meetings and events, securing necessary resources, including conference rooms and catering services.
- Reduced wait times by optimizing check-in procedures, improving overall guest experience.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Facilitated timely invoice processing by accurately entering data into financial software programs.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Scheduled office meetings and client appointments for staff teams.
- Handled complaints and questions, and re-directed calls to other team members.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Sales Clerk / Merchandiser / Customer Service
Main Street Market
09.2013 - 08.2022
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Prioritized helping customers over completing other routine tasks in store.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Online Smart Schools
Phoenix, AZ 05.2001 -
Skills
Records Management
Certification
Arizona Notary
Timeline
Arizona Notary
07-2023
Head Receptionist
Finn Auto Group
08.2022 - Current
Sales Clerk / Merchandiser / Customer Service
Main Street Market
09.2013 - 08.2022
High School Diploma -
Online Smart Schools
05.2001 -
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