Erika Reyes
Lynchburg,VA
Summary
Dependable and dedicated professional seeking an opportunity to expand skills and contribute to company success. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Considered hardworking, ethical, and detail-oriented.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Instructional Designer
Houston Christian University
Houston, TX
05.2025 - Current
- Develop engaging e-learning modules in Canvas using Camtasia and Adobe Captivate.
- Collaborate with subject matter experts to create aligned instructional materials.
- Conduct assessments to identify learning gaps and recommend solutions.
- Implement quality assurance processes to ensure instructional accuracy and effectiveness.
- Evaluate learner feedback to continuously refine course content and delivery methods.
- Manage multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
Spanish Teacher
Liberty University Online Academy
Lynchburg, VA
04.2015 - 07.2022
- Integrated technology into classroom by using digital resources such as videos, podcasts, and online exercises.
- Assessed student progress through quizzes, exams, and oral presentations.
- Adapted lesson plans to meet needs of students with varying levels of proficiency in Spanish.
- Developed engaging lesson plans to teach Spanish grammar, vocabulary, and culture.
Instructional Designer
Lincoln Learning Solutions
Aliquippa, PA
08.2015 - 12.2016
- Integrated multimedia elements into e-learning courses for increased learner engagement.
- Implemented appropriate methodologies, tools and practices to meet student needs.
- Updated existing course content to reflect industry trends and best practices in instructional design.
- Participated in professional development opportunities to stay current with emerging technologies and methodologies in field of instructional design.
First Grade Teacher
Liberty Christian Academy
Lynchburg, VA
07.2008 - 06.2012
- Evaluated student accomplishments regularly and communicated with parents and guardians to report student progress, challenges and behavioral patterns or concerns.
- Diversified instructional tools and lesson content to accommodate individual differences and learning modalities.
- Planned daily lessons, activities and learning objectives to deliver developmentally appropriate curriculum.
- Maintained warm, nurturing classroom environment focused on learning and student support.
Call Center Supervisor
Liberty University
Lynchburg, VA
07.2007 - 07.2008
- Created positive work environment that fostered teamwork, motivation, and high levels of job satisfaction among employees.
- Managed team of call center agents to ensure efficient and effective customer support.
- Acted as liaison between call center team and other departments within organization.
- Addressed employee concerns or conflicts through active listening and problem-solving techniques.
Direct Support Professional
Mountain Lake Services
Port Henry, NY
06.2003 - 06.2007
- Collaborated with interdisciplinary teams consisting of therapists, social workers, case managers, and healthcare professionals to coordinate comprehensive supports for clients.
- Completed detailed documentation regarding daily progress notes, incident reports, medical administration records MAR, and other relevant forms as required by regulatory agencies.
- Participated in training sessions to enhance professional skills and stay informed about best practices within field of direct care services.
- Followed approved behavior plans and intervention strategies to support client progress towards goals.
Education
Master's Degree - Human Services
Liberty University
Lynchburg, VA05-2009
1 year Spanish certificate - undefined
Rio Grande Bible Institute
Edinburg, TX05-2006
Bachelor's Degree - Elementary Education
Summit University
Clarks Summit, PA05-2005
Skills
- Instructional Design
- Bilingual Education
- Creative Problem Solving
- Effective Communication
- Online Learning Platforms
- Teamwork and Collaboration
Certification
Licensed K-8 teacher in the State of Virginia; Master's Degree in Human Services, ACSI Certified; SCIP Certified; CPR & First Aid Certified; OLC Instructional Designer Certificate
LANGUAGE
English: Native
Spanish: Fluent
Timeline
Instructional Designer
Houston Christian University
05.2025 - Current
Instructional Designer
Lincoln Learning Solutions
08.2015 - 12.2016
Spanish Teacher
Liberty University Online Academy
04.2015 - 07.2022
First Grade Teacher
Liberty Christian Academy
07.2008 - 06.2012
Call Center Supervisor
Liberty University
07.2007 - 07.2008
Direct Support Professional
Mountain Lake Services
06.2003 - 06.2007
1 year Spanish certificate - undefined
Rio Grande Bible Institute
Bachelor's Degree - Elementary Education
Summit University
Master's Degree - Human Services
Liberty University