Erika Richardson

• Facilitated a positive home environment by addressing conflicts constructively and promoting open communication among family members.
• Sourced and hired qualified service providers, maintaining high standards of quality within the household staff team.
• Supervised home maintenance projects, ensuring timely completion with minimal disruption to daily life.
• Coordinated daily schedules to ensure smooth transitions between activities and appointments for all family members.

Responsible for building relationships between resource organizations and the community, promoting programs, and enhancing visibility through strategic outreach initiatives. Develops and implements comprehensive outreach strategies that connect with target audiences and ensures the organization’s mission and services—including food pantry access, clothing distribution, and assistance with ID card, birth certificate, and Social Security card recovery. Coordinates impactful community events annually, workshops, and service initiatives that foster engagement and promote holistic support. Cultivates and sustains strategic partnerships with local organizations, stakeholders, and donors to strengthen collaboration and expand resource availability. Continuously collects and analyzes data to evaluate the effectiveness of engagement activities, guiding future improvements and ensuring that outreach remains responsive, inclusive, and mission-driven.

• Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
• Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
• Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
• Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.

• Played a crucial role in bridging the gap between healthcare systems and the community, working to improve health outcomes through education, advocacy, and direct support. Trusted as a frontline public health professional, empowered individuals and families by conducting outreach on topics such as nutrition, disease prevention, and overall wellness, while also assisting them in navigating complex healthcare systems—including scheduling appointments, understanding insurance, and accessing essential services. Actively worked to eliminate barriers to care and promote equitable access by gathering and reporting data on local health trends, contributing valuable insights that informed public health initiatives and policies.
• Their effectiveness stems from strong communication skills, cultural competence, and a problem-solving mindset, enabling them to engage meaningfully with diverse populations and address pressing health challenges.
• Skills Obtained: Cultural Competency, Advocacy Skills, Problem-Solving abilities, Data collection and Analysis, Teamwork and collaboration, Communication
• Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
• Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.

• A First Sergeant is the senior enlisted leader within a military unit, entrusted with safeguarding the morale, welfare, health, and professional development of enlisted personnel. Serving as the commander's principal advisor on all matters concerning the enlisted force, the First Sergeant plays a pivotal role in shaping unit culture, enforcing standards, and ensuring operational readiness. They monitor the physical, psychological, and moral well-being of service members and their families, address issues related to living conditions and support systems and uphold discipline through consistent enforcement of regulations.
• In addition to advising on promotions, career progression, and personnel readiness, the First Sergeant oversees training, maintains accountability, and ensures the unit is fully prepared for deployment. They coordinate essential logistical and administrative functions—such as food, mail, laundry, and showers—while mentoring soldiers, identifying leadership potential, and managing re-enlistments and advancement opportunities. Acting as both the “eyes and ears” and the “voice” of the enlisted force, they serve as a vital bridge between enlisted personnel and commissioned officers, conducting force reviews to assess performance, awards, and other personnel matters.
• Exemplary leadership, unwavering credibility, and a proactive mindset define the First Sergeant’s character. Their ability to anticipate challenges, resolve issues swiftly, and inspire trust among the troops makes them indispensable to the unit’s cohesion and success.
• Skills Obtained: Leadership, Personnel Management, Mentorship, Communication, Administrative, Logistical Support
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

• Oversaw the operational readiness, training, and planning functions of a Battalion of over 750 Soldiers. Developed and executed training programs, prepared for and monitored operations, advised leaders on tactical matters, managed staff personnel, ensured unit discipline, and coordinated with higher headquarters and other agencies. Maintained accountability for and responsibility of over $3 million in computers, vehicles, personal, and organizational equipment.
• Skills Obtained: Leadership, Training Management, Operations, Readiness, Program Management, Leadership
• Improved operational efficiency by streamlining processes and implementing best practices.
• Developed comprehensive training programs for new recruits, fostering a culture of continuous learning and professional growth.

• Provided excellent customer service, including bra fitting and restocking. My responsibilities included loss prevention, engaging customers, achieving sales targets, promoting loyalty programs, processing accurate transactions, maintaining visual merchandising standards, and supporting warehouse stock and floor care.
• Skills Obtained: Customer Service, Product Knowledge, Communication, Visual Merchandising, Team Building and Adaptability, Salesmanship
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Provided routine and critical in-flight patient care and documentation for sick and wounded personnel by performing basic life support and triage in emergencies, including in-flight emergencies, disasters, and contingency operations. Worked closely with flight nurses, pilots, and other medical crew members to ensure clear, concise communication for safe pickup and transport. Maintained over 2,000 patient medical records, including supplies and equipment, totaling over $2.5 million.
• Skills Obtained: Critical Thinking and Decision-Making, Communication and Teamwork, Awareness and Safety, Stress Management and Resilience, Physical Fitness and Stamina
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.