Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline

Erika Roberts

United States Air Force
Minot,ND

Summary

Emergency‑management and security operations leader with 13 years of experience supporting mission‑critical activities across U.S. and international environments. Skilled in incident response, command‑and‑control operations, and coordinating complex efforts with military, civilian, and host‑nation partners. Currently completing a BA in Homeland Security & Emergency Management to transition into federal service focused on community resilience, crisis response, and public safety. Known for staying level‑headed, keeping teams aligned, and making sound decisions in rapidly changing situations.

1
Language
1
Certification
7
years of professional experience

Work History

Critical Infrastructure Security Ops Manager

9 Months
United States Air Force | Minot, ND | 10.2025 - Current

Leads and coordinates security and emergency operations protecting critical national infrastructure across an 8,500‑square‑mile region. Oversees integrated Active Duty and Air National Guard teams in continuous, high‑tempo operations supporting mission continuity. Works with senior leaders and partner organizations to set priorities, allocate resources, and maintain readiness for complex, no‑fail environments. Ensures clear communication and situational awareness during incidents affecting dispersed facilities and essential services.

Training and Readiness Program Manager

1 Year 4 Months
United States Air Force | Minot, ND | 06.2024 - 10.2025

Directs training and readiness programs for 268 personnel supporting nuclear security and emergency response missions. Develops qualification standards that meet federal requirements and ensures teams are prepared for demanding operational environments. Provides command‑and‑control support by maintaining real‑time awareness of field activities and guiding actions during incidents and mission changes.

Security Operations Supervisor

11 Months
United States Air Force | Minot, ND | 07.2023 - 06.2024

Supervises daily security and emergency operations across dispersed critical‑infrastructure sites. Directs response forces, evaluates alarms and sensor activity, and initiates protective actions to safeguard high‑value national assets. Maintains steady communication with leadership and partner agencies to support timely decisions during emerging threats and operational disruptions.

Supply Chain Supervisor - Republic of Korea

8 Months
United States Air Force | Remote/Overseas | 11.2022 - 07.2023

Manages logistics and equipment programs supporting 450+ personnel in a high‑tempo overseas mission. Oversees inventory control, procurement, and sustainment processes by managing allocated funding as the unit’s Government Purchase Card (GPC) holder, tracking expenditures, researching items, obtaining vendor quotes, and ensuring compliant purchasing channels to secure mission‑essential supplies. Works with installation leadership and partner agencies to maintain uninterrupted support during contingency and rapid‑response operations.

Security Operations Supervisor - Republic of Korea

6 Months
United States Air Force | Remote/Oversea | 05.2022 - 11.2022

Leads daily security, law enforcement, and emergency response operations for a multi‑agency team, including military working dog units. Serves as the senior security liaison to Republic of Korea forces, ensuring aligned operations and shared situational awareness. Directs incident actions and maintains continuity of operations in a politically sensitive international environment.

Protective Services Ops Specialist - Turkey

9 Months
United States Air Force | Remote/Overseas | 08.2021 - 05.2022

Executes protective security missions for senior leaders and high‑risk personnel in deployed environments. Conducts detailed route planning, site assessments, and protective measures across multiple cities and population centers. Serves as the primary U.S. security point of contact for partner agencies, ensuring safe movement, coordinated actions, and continuity of mission activities in complex, high‑threat settings.

Led cross-functional teams to develop and implement strategic operational plans.

Streamlined communication processes between departments, enhancing collaboration and efficiency.

Mentored junior personnel, fostering professional growth and skill development.

Security Operations Supervisor - United Kingdom

1 Year 2 Months
United States Air Force | Remote/Overseas | 06.2020 - 08.2021

Supervises security and emergency response operations across a joint environment involving U.S. personnel and host‑nation police. Protects critical intelligence facilities, schools, and mission‑essential infrastructure through consistent oversight and on‑scene decision support. Leads incident actions and preserves operational continuity by maintaining shared situational awareness and coordinated communication between U.S. and host‑nation authorities.

Emergency Ops Center Controller - Turkey

1 Year 1 Month
United States Air Force | Remote/Overseas | 05.2019 - 06.2020

Manages real‑time emergency coordination and incident response for two geographically separated installations. Maintains continuous situational awareness by pulling in updates from U.S., NATO, and host‑nation partners to support informed decision‑making. Issues emergency notifications, directs response actions, and sustains continuity of operations during crises affecting essential services and mission‑critical infrastructure.

Education

Associate of Science - Criminal Justice

Community College of The Air Force | Montgomery, AL | 05-2023

Skills

Critical Infrastructure Protection
Emergency Management
Incident Response
Operations continuity
Emergency Communications
Risk Assessment
Security Operations
Training & Readiness Management
Interagency Coordination
International coordination
Operational Leadership
Funding oversight

Accomplishments

  • Planned and executed a major training deployment, coordinating the transport of nearly 40,000 pounds of equipment, weapons, and ammunition across multiple states. Ensured full accountability, safe movement, and uninterrupted support for over 180 personnel participating in high‑tempo field training.
  • Led coordination between Air Force, Army National Guard, and helicopter support teams to conduct joint weapons, range, and contingency training. Improved qualification rates, strengthened interoperability, and enhanced readiness across all participating agencies.
  • Led a major modernization effort by securing and managing over $300K to implement advanced simulation and training systems used across multiple units. This upgrade improved training realism, strengthened command‑and‑control coordination, and enhanced operational readiness for critical national defense missions.

Certification

First Aid/CPR/AED Instructor — American Red Cross - 2025

Languages

Spanish
Limited Working

Interests

Strength training and fitness
Outdoor activities
Puzzles and strategy games

Timeline

Critical Infrastructure Security Ops Manager
United States Air Force
10.2025 - Current
Training and Readiness Program Manager
United States Air Force
06.2024 - 10.2025
Security Operations Supervisor
United States Air Force
07.2023 - 06.2024
Supply Chain Supervisor - Republic of Korea
United States Air Force
11.2022 - 07.2023
Security Operations Supervisor - Republic of Korea
United States Air Force
05.2022 - 11.2022
Protective Services Ops Specialist - Turkey
United States Air Force
08.2021 - 05.2022
Security Operations Supervisor - United Kingdom
United States Air Force
06.2020 - 08.2021
Emergency Ops Center Controller - Turkey
United States Air Force
05.2019 - 06.2020
Community College of The Air Force
Associate of Science from Criminal Justice
Erika Roberts