Erika Roden
New York,NY
Summary
Seasoned executive with a diverse background in administrative support, logistics, creative management, and leadership.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Eager to lead and grow organizations. Proven track record of increasing operational efficiency, leading cross-functional teams, and driving organizational growth. Focused on optimizing operations and motivating employees while establishing market dominance.
Fostering a healthy work environment where employees feel respected and valued which will lead to increased productivity and innovation.
Seeking a senior leadership role to leverage extensive experience in strategic planning and management.
Overview
20
20
years of professional experience
Work History
Vice President
Gotta Have Rock and Roll
12.2023 - Current
- Cultivated strong relationships with customers, consignors, and advertisers to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Photographer
Gotta Have Rock and Roll
10.2019 - Current
- Photographed high-quality images for various print and digital projects.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization, demonstrating strong time management skills.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop to significantly reducing turnaround times for client projects.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Developed structured archiving system for photo storage, ensuring easy access and organization of thousands of images.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
Director of Shipping
Gotta Have Rock and Roll
02.2008 - Current
- Oversaw all shipping and logistics operations, ensuring timely and accurate delivery of products.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Implemented process improvements that reduced shipping errors by 20% and cut delivery times by 50%.
- Increased shipping efficiency by implementing new inventory management systems and processes.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Developed budgets for the shipping department, monitoring expenses closely while continuously seeking ways to optimize costs without compromising quality or service levels.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Negotiated contracts with shipping vendors, achieving a 65% reduction in shipping costs.
- Championed sustainability initiatives within the department, reducing waste through recycling programs and adopting eco-friendly packaging materials where possible.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with sales teams to understand customer needs, resulting in tailored shipping solutions that exceeded expectations.
- Coordinated cross-departmental efforts to resolve shipping issues promptly, ensuring timely deliveries and maintaining strong client relationships.
- Organized storage areas to optimize materials movements and minimize labor hours.
Office Manager
Gotta Have Rock and Roll
02.2005 - Current
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Encouraged smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships and fostering a culture of mutual respect.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Optimized office space utilization, leading to more efficient and productive work environment.
Education
Musical Theater
Hunter College
New York, NYHigh School Diploma -
Pierson High School
Sag Harbor, NY05-2003
Skills
- Cross-functional team leadership
- Complex Problem-solving
- Decision-making
- Critical thinking
- Office management
- Staff management
- Customer Service
- Conflict Resolution
Timeline
Vice President
Gotta Have Rock and Roll
12.2023 - Current
Photographer
Gotta Have Rock and Roll
10.2019 - Current
Director of Shipping
Gotta Have Rock and Roll
02.2008 - Current
Office Manager
Gotta Have Rock and Roll
02.2005 - Current
Musical Theater
Hunter College
High School Diploma -
Pierson High School
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