Erika Roden
New York,NY
Summary
Seasoned executive with a diverse background in administrative support, logistics, creative management, and leadership.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Eager to lead and grow organizations. Proven track record of increasing operational efficiency, leading cross-functional teams, and driving organizational growth. Focused on optimizing operations and motivating employees while establishing market dominance.
Fostering a healthy work environment where employees feel respected and valued which will lead to increased productivity and innovation.
Seeking a senior leadership role to leverage extensive experience in strategic planning and management.
Overview
20
20
years of professional experience
Work History
Vice President
Gotta Have Rock and Roll
New York
12.2023 - Current
- Cultivated strong relationships with customers, consignors, and advertisers to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Photographer
Gotta Have Rock and Roll
New York, NY
10.2019 - Current
- Photographed high-quality images for various print and digital projects.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization, demonstrating strong time management skills.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop to significantly reducing turnaround times for client projects.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Developed structured archiving system for photo storage, ensuring easy access and organization of thousands of images.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
Director of Shipping
Gotta Have Rock and Roll
New York, NY
02.2008 - Current
- Oversaw all shipping and logistics operations, ensuring timely and accurate delivery of products.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Implemented process improvements that reduced shipping errors by 20% and cut delivery times by 50%.
- Increased shipping efficiency by implementing new inventory management systems and processes.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Developed budgets for the shipping department, monitoring expenses closely while continuously seeking ways to optimize costs without compromising quality or service levels.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Negotiated contracts with shipping vendors, achieving a 65% reduction in shipping costs.
- Championed sustainability initiatives within the department, reducing waste through recycling programs and adopting eco-friendly packaging materials where possible.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with sales teams to understand customer needs, resulting in tailored shipping solutions that exceeded expectations.
- Coordinated cross-departmental efforts to resolve shipping issues promptly, ensuring timely deliveries and maintaining strong client relationships.
- Organized storage areas to optimize materials movements and minimize labor hours.
Office Manager
Gotta Have Rock and Roll
New York, NY
02.2005 - Current
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Encouraged smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships and fostering a culture of mutual respect.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Optimized office space utilization, leading to more efficient and productive work environment.
Education
Musical Theater
Hunter College
New York, NYHigh School Diploma -
Pierson High School
Sag Harbor, NY05-2003
Skills
- Cross-functional team leadership
- Complex Problem-solving
- Decision-making
- Critical thinking
- Office management
- Staff management
- Customer Service
- Conflict Resolution
Timeline
Vice President
Gotta Have Rock and Roll
12.2023 - Current
Photographer
Gotta Have Rock and Roll
10.2019 - Current
Director of Shipping
Gotta Have Rock and Roll
02.2008 - Current
Office Manager
Gotta Have Rock and Roll
02.2005 - Current
Musical Theater
Hunter College
High School Diploma -
Pierson High School