Erika Rodriguez
Itasca,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
16
16
years of professional experience
Work History
Cashier
Walmart
02.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Assistant Manager
Dollar General Store
03.2019 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Grocery Analyst
Albertsons
04.2006 - 10.2016
- Identified and resolved problems through root cause analysis and research.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Queried databases for information needed for report processing.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Scan Assistant
Albertsons
04.2006 - 10.2016
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
- Transmitted documents, organized revisions and tracked changes.
Education
High School Diploma -
South Hills High School
Fort Worth, TXSkills
- Customer Assistance
- Product Recommendations
- POS Systems
- Payment Collection
- Product and Service Knowledge
- Cost Reduction
- Employee Performance Evaluations
- Payroll Administration
- Advanced Computer Skills
- Account Reconciliation
- Spreadsheet Tracking
- Data Entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Walmart
02.2021 - 12.2021
Assistant Manager
Dollar General Store
03.2019 - 10.2019
Grocery Analyst
Albertsons
04.2006 - 10.2016
Scan Assistant
Albertsons
04.2006 - 10.2016
High School Diploma -
South Hills High School
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