Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

ERIKA S. RODRIGUEZ

San Antonio

Summary

Professional with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Cappy’s Restaurant- Broadway
07.2024 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently, optimizing service flow during peak hours.
  • Resolved customer complaints promptly, enhancing guest satisfaction through effective communication skills.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Personal Trainer/ Head PT

Fitness Connection, Blanco & West Ave.
09.2023 - 11.2024
  • I created and maintained positive, professional and trusting relationships with my clients. In my span of time at the gym I accumulated 23 clients in total, all with different goals, needs, restrictions and personalities.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.I provided innovative and challenging exercises to keep clients engaged and motivated.
  • I held campaigns and community outreach events to try and generate leads and grow my personnel. I assisted with membership retention strategies for existing clients and helped any studio members when needed.
  • The company is now under new management while also only giving us the choice to become a 1099 contracted trainer, which is why I felt it was time for me to leave the program.

Bookkeepers Assistant/Seasonal Worker

ABSS Bookkeeping
01.2018 - 01.2022
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Coordinated inventory management, including stock replenishment and organization.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
  • Organized and maintained filing systems to ensure efficient retrieval of documents.
  • Scanned and digitized records, enhancing accessibility and reducing physical storage needs.

Education

Diploma -

Macarthur High School
San Antonio, TX
05.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Telephone etiquette
  • Filing systems
  • Administrative support
  • Database entry
  • Customer service
  • Professional appearance
  • Team collaboration
  • Sales expertise
  • Document management
  • Information security

Certification

  • CPR/AED Certified - 2024-2025
  • NASM CPT - 2024-2025
  • Entrepreneur & Small Business Career Prep.- Iss. 2022
  • DotFIT Certified Practitioner- Iss. 2023

Timeline

Server

Cappy’s Restaurant- Broadway
07.2024 - Current

Personal Trainer/ Head PT

Fitness Connection, Blanco & West Ave.
09.2023 - 11.2024

Bookkeepers Assistant/Seasonal Worker

ABSS Bookkeeping
01.2018 - 01.2022

Diploma -

Macarthur High School

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ERIKA S. RODRIGUEZ