Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERIKA ROSAS

Miramar Beach,FL

Summary

Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Office Assistant

HRVantage consulting, Phoenix
Phoenix, AZ
05.2022 - 10.2024
  • Conducted research and compiled data for reports and projects.
  • Answered telephones, directed calls, and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Aircraft Interior Technician

ATS aviation technical services
Kansas City, MO
10.2020 - 03.2022
  • Organized work areas daily following safety protocols set forth by management staff.
  • Inspected and repaired aircraft interiors, including upholstery, carpets, ceilings, sidewalls, and other components.

Cashier

farah smoke shop
San Francisco, CA
09.2019 - 10.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Housekeeper

Hotel Hilton
Orlando, FL
03.2018 - 08.2019
  • Swept, mopped, vacuumed and polished floors of all types.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Public Relations Intern

EAFH EU
Bogota, Cundinamarca
04.2013 - 01.2018
  • Developed relationships with local media outlets and secured coverage for clients.
  • Compiled contact lists for targeted media campaigns.
  • Researched industry trends to create content strategies.
  • Monitored news stories related to client's industry and competitors.
  • Organized press events such as conferences, product launches and interviews.
  • Conducted market research to identify target audiences and develop public relations plans accordingly.
  • Drafted letters, articles, newsletters, speeches, blog posts and other materials for internal and external use.
  • Collaborated closely with colleagues in different departments such as sales, marketing and customer service.

Education

Bachelor of Journalism - Social Communicator

Santo Tomas University
Bogotá, Colombia
10-2008

Skills

  • Office Administration
  • Presentation Development
  • Meeting planning
  • Customer Relationship Management (CRM)
  • Positive Attitude
  • Dedicated Team Player
  • Verbal Communication
  • Event Planning
  • Relationship Building
  • Vendor Relationship Management
  • Strategic Planning

Timeline

Office Assistant

HRVantage consulting, Phoenix
05.2022 - 10.2024

Aircraft Interior Technician

ATS aviation technical services
10.2020 - 03.2022

Cashier

farah smoke shop
09.2019 - 10.2020

Housekeeper

Hotel Hilton
03.2018 - 08.2019

Public Relations Intern

EAFH EU
04.2013 - 01.2018

Bachelor of Journalism - Social Communicator

Santo Tomas University
ERIKA ROSAS