Summary
Overview
Work History
Skills
Websites
Industry Experience
Timeline
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Erika Ross

HEAD OF MARKETING | DIGITAL STRATEGY LEADER
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Summary

Innovative, data-driven marketing leader with 15+ years of experience driving growth for digital-first brands and agencies. Proven success scaling performance marketing programs, leading cross-functional teams, and executing strategies across SEO, SEM, paid media, and lead generation. Adept at brand development, marketing-as-a-service execution, and client lifecycle optimization across beauty, retail, and lead generation sectors. Passionate about consumer-led experiences and team empowerment.

Overview

9
9
years of professional experience

Work History

Marketing Director

Media Optimizers
09.2024 - Current
  • Developed digital strategies for multi-location retail lead generation, driving measurable growth across paid and organic channels.
  • Created and executed ad content strategy, persona-based targeting, funnel builds, and landing page optimizations.
  • Designed and implemented integrated lead magnet, SMS, webinar, and email marketing strategies to boost conversion and nurture leads.
  • Owned reporting cadence and performance communication directly with stakeholders.

Associate VP, Client Services

NP Digital
02.2022 - 08.2024
  • Directed strategy and execution for high-impact client portfolios, leading department KPIs and client SLAs across beauty, wellness, and retail verticals.
  • Oversaw a team of Group Account Directors and senior strategists; implemented team development programs and 1:1 coaching frameworks.
  • Collaborated with executive leadership to align operations with revenue growth, retention, and innovation goals.
  • Delivered solutions across performance marketing, client onboarding, and escalation management.

Senior Marketing Director

NP Digital
08.2019 - 02.2022
  • Led strategy for premier clients across paid media, content marketing, SEO, and CRO—driving multimillion-dollar growth.
  • Managed a team of Senior Account Managers serving high-value clients with complex, multi-channel needs.
  • Partnered with internal stakeholders to refine services, grow revenue, and build scalable client engagement processes.

Senior Account Manager – Beauty Division Lead

Oozle Media
12.2016 - 08.2019
  • Managed digital campaigns across beauty and aesthetics clients including SEO, SEM, and social advertising.
  • Built and led a team of marketers, creatives, and content specialists to optimize client websites and digital outcomes.
  • Drove department growth through KPIs, goal setting, and training programs that enhanced team performance.

Skills

  • Digital Marketing Strategy
  • Brand Positioning & Growth
  • Performance Marketing (SEO, SEM, Paid Media)
  • Client Services & Retention
  • Team Leadership & Mentorship
  • Lead Generation & Funnel Optimization
  • Strategic Planning & KPIs
  • Cross-Functional Collaboration
  • Agency & Multi-Client Operations

Industry Experience

  • Beauty & Aesthetics
  • Capital Raising
  • Jewelry & Clothing
  • Retail
  • E-commerce
  • Health & Wellness
  • Agency
  • Startups
  • SaaS

Timeline

Marketing Director

Media Optimizers
09.2024 - Current

Associate VP, Client Services

NP Digital
02.2022 - 08.2024

Senior Marketing Director

NP Digital
08.2019 - 02.2022

Senior Account Manager – Beauty Division Lead

Oozle Media
12.2016 - 08.2019
Erika RossHEAD OF MARKETING | DIGITAL STRATEGY LEADER