Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Sable

Simpsonville,SC

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel, and developing tactical plans to meet strategic goals. Proven leader with significant background in operational efficiency and project management, as well as talent acquisition.

Overview

23
23
years of professional experience

Work History

Director of Operations

Magical Teams
05.2022 - Current
  • Oversee the business unit and all departments. Served for 6 months as interim CEO due to CEO absence. Currently serving as fractional Team Success Director in addition to Director of Operations.
  • Design internal processes and accounting strategies based around efficiency, that focus on company goals and scope as well as individual and team goals.
  • Build, scope, oversee operations-based internal and external projects including team, client, and budget management.
  • Audit and report on business efficiency, processes, and help support long-term growth and scaling.
  • Create processes/SOP’s both for internal and external clients.
  • Oversee client hiring campaigns and all team members contributing to their success: project management, client communication, budget management, upskilling the team, ATS/workflow management, creative problem solving and sourcing, recruiting strategies.
  • Lead discovery/sales calls with potential clients as well as client onboarding kickoff calls, to determine client needs, budget constraints, gaps and strengths within an organization.
  • Team management, setting and tracking KPI’s, supporting efficiency and upskilling.

Operations Consultant and Project Manager

Self-Employed
09.2018 - 05.2022
  • Support clients as fractional DOO or COO, specializing in supporting startups.
  • Conduct business reviews/audits for clients and identify operations and marketing gaps and strengths.
  • Manage full-cycle recruiting process and sourcing for client organizations.
  • Identify opportunities for efficiencies within processes or the overall business infrastructure, to support client’s current and future goals.
  • Full-cycle project management for varying industries, including: finance, operations, retail, marketing, DEI coaching, leadership, recruiting and talent acquisition, information technology, and higher education. Project scope ranged from $100k-$10M.

Project Manager (freelance)

Trusty Oak
04.2019 - 04.2020
  • Manage client accounts and relationships.
  • High-level client project oversight including team management within that project.
  • Source talent, conduct interviews and manage hiring process tasks/ATS system updates, complete onboarding of new team members in addition to training.
  • Full-cycle project management within organization as well as for clients.
  • Create detailed marketing analysis/audit and 30/60/90/365 marketing and operations plans for clients to support business milestone goals.

Project Manager

A Virtual World/Upscale Your Business
04.2015 - 08.2018
  • Served as fractional CEO for 18 months due to CEO absence.
  • Manage client and vendor accounts and relationships.
  • High-level client project oversight including team management within that project and vendor management.
  • Source talent, conduct interviews and manage hiring process tasks/ATS system updates, complete onboarding of new team members in addition to training.
  • Full-cycle project management for clients in areas of accounting, web design, marketing, public speaking/coaching, retail.
  • Create detailed marketing analysis/audit and develop marketing and operations plans for clients to support business milestone goals.

Editor/Copywriter (freelance)

Leading Edge/Vitabreeze
05.2014 - 05.2016
  • Complete editing and copywriting assignments for press releases and advertising documentation to be published on retail websites.
  • Miscellaneous copywriting and editing as needed.
  • Develop online presence marketing plans, basing plans on client research and future goals.

Senior Implementation Support Analyst

Sterling Jewelers Inc.
06.2000 - 11.2012
  • Sole QA Point of Sale Tester for business unit (1,500+ retail store locations, 3,500 Corporate employees).
  • QA Testing for Web, Mobile Web, and Android/iOS Mobile applications based around store locators, retail purchasing, employee versus client interfaces for warranty and sale historical data, and virtual inventory systems for both employee and client interfaces.
  • Create and document test cases for Point of Sale, Mobile Web, and Android/iOS Mobile application testing based on design documents provided by individual Project Managers. Adjust test plans as needed as projects evolve.
  • Work closely with various tiers of management and outside contracted firms to understand and adapt to scopes of projects and make suggestions accordingly, for changes pertaining to user-friendly end-products. Also present post-implementation reviews to various levels of management.
  • Develop and update SOPs for users of Point of Sale, Web, and Mobile applications.
  • Source talent, conduct interview and hiring process tasks and hiring system updates, complete onboarding of new team members in addition to training.

Education

Chemical Engineering

University of Akron
Akron, OH

Skills

  • Operations management and maximizing efficiency within organizations, including scoping, strategic planning, scaling, financial KPIs Average efficiency gain in the current calendar year = 15%
  • Full scope project management throughout multi-stage projects worth up to $10M, for internal and external clients
  • Full scope recruiting strategy, campaign milestone management, ATS management, and candidate evaluation process to match company and client needs 93% hiring success/retention rate after 1 year of candidate placement
  • Lead and support team members, ensuring they are set up for success and can grow their roles within organizations Set KPIs/metrics for individuals and teams

Timeline

Director of Operations

Magical Teams
05.2022 - Current

Project Manager (freelance)

Trusty Oak
04.2019 - 04.2020

Operations Consultant and Project Manager

Self-Employed
09.2018 - 05.2022

Project Manager

A Virtual World/Upscale Your Business
04.2015 - 08.2018

Editor/Copywriter (freelance)

Leading Edge/Vitabreeze
05.2014 - 05.2016

Senior Implementation Support Analyst

Sterling Jewelers Inc.
06.2000 - 11.2012

Chemical Engineering

University of Akron

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Erika Sable