ERIKA SALAS BENITO
NPI / Process Engineer 1
La Vergne,TN
Summary
Highly motivated and result-driven professionals with a proven track record of growth within Quanta. Skilled in process improvement, leadership, cross-functional collaboration, with experience across multiple roles, demonstrating adaptability and a deep understanding of operations. Seeking to leverage accumulated expertise to drive efficiency, innovation, and continuous improvement in a dynamic environment.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
4
4
Certificates
Work History
NPI / Process Engineer 1
Quanta Manufacturing
01.2006 - Current
- Led manufacturing process improvement projects during the NPI phase, implementing Six Sigma, Lean Manufacturing to optimize production efficiency and reduce waste.
- Evaluated and refined NPI manufacturing processes using engineering methodologies to ensure products met performance and production standards before full-scale implementation.
- Evaluated and improved manufacturing processes, reducing cycle times and increasing product consistency, contributing to seamless product integration into production.
- Developed and standardized workflows and operator work instructions, ensuring smooth and consistent production across teams.
- Trained production personnel on new manufacturing processes, procedures, and best practices, aligning all teams with updated workflows during NPI.
- Drove continuous improvement efforts in manufacturing, focusing on quality improvement, productivity gains, and cost reductions through strategic process optimizations.
- Developed and implemented process control measures to ensure production consistency and meet quality standards for new products, minimizing variability in operations.
- Troubleshot manufacturing problems during the NPI phase, applying data-driven solutions to quickly identify root causes and implementing corrective actions to minimize downtime.
Process Engineering Tech
Quanta Manufacturing
01.2006 - Current
- Develop, update, and implement Standard Operating Procedures (SOPs) to enhance efficiency and ensure consistency in assembly operations.
- Support NPI builds and leads activities on the production floor, ensuring timely shipments and smooth transitions.
- Collaborate with engineering and operations teams to spearhead process improvement projects, enhancing workflow and productivity.
- Provide comprehensive training to operations teams on new products and processes, fostering skill development and operational excellence.
- Collect, analyze, and maintain key metrics to drive improvements in Turnaround Time (TAT) and First Pass Yield (FPY).
- Assist with Engineering Change Notices (ECNs), reworks, and system maintenance to ensure seamless production continuity.
- Address challenges with sound judgment, adaptability, and a strategic approach, even in high-pressure or emotionally charged situations.
- Demonstrate a high level of motivation, urgency, and persistence in navigating change, solving issues, and driving continuous improvement.
Technical Specialist Support
Quanta Manufacturing
01.2006 - Current
- Instruct and train all production personnel in proper procedures and regulations ensuring appropriate documentation is completed.
- Support Operation Production area resolves production issues as they arise.
- Support Process Engineer area, keeping maintain Work Instruction and Work Instruction Data Base accurate and update.
- Support Quality area, achieved their goal of reducing issues by production operators, focus on retrain as need it, check operators using the correct tools and materials for the task assign, keeps drills calibrated and update.
- NPI team, support the arrival of a new product, giving ideas to improve in time and effectiveness, working closely with operations and engineering team.
- Work closely with fellow Team members, the area Lead, Supervisor, Process Engineer and Quality to achieve team performance goals in the areas of efficiency.
Lead Repair Tech II
Quanta Manufacturing
01.2006 - Current
- Performs all duties outlined in the Associate and Repair Tech job description.
- Provide work assignments to production personnel.
- Resolve production issues as they arise.
- Ensure transactions into QMS are performed properly.
- Provide accurate and timely departmental reports.
- Maintain all housekeeping and safety standards.
- Improve plant audit performance and work environment.
- Instruct and train all production personnel in proper procedures and regulations ensuring appropriate documentation is completed.
- Train and motivate front-line employees through effective communication.
Level II Computer Repair Technician
Quanta Manufacturing
01.2006 - Current
- Assemble and Reparation on Trouble Units, meeting quality and productivity goals, within a manufacturing work environment.
- Work closely with fellow Team members, the area Lead, and the Supervisor to achieve team performance goals in the areas of efficiency.
- Operate and set up (as needed), production equipment/fixtures.
- Perform preparation work such as line clearance and changeover.
- Daily Reports on the Perform of the team.
- Perform other duties as assigned. (Trainee new Technician, follow all corporate, regulatory, safety and production policies and procedures.)
Level I Computer Repair Technician
Quanta Manufacturing
01.2006 - Current
- Diagnosis and troubleshooting laptops.
- Repairs, Assembly, Software installation and Quality inspection according to standard work instructions.
Manufacturing and Production
Dell Computer
01.2003 - 01.2006
- Setup Line for production.
- Production and troubleshooting any problems.
- Trained all new personnel for production line.
- Created new procedures that increased production rate by 15%.
Assistant Supervisor
Saberex Group. Ltd
01.2002 - 01.2003
- Process developer for all new projects.
- Supervised the production of all new projects.
- Supervised quality team during inspection of new products.
- Update all processes as necessary.
- All projects are test parts of Desktop and Laptops (HDD,ODD, Video Card, LCD, Cable, and Install Motherboard in Chassis).
Cell Phones Programming
Audiovox
01.2001 - 01.2002
- Programing Installation for cell phone.
- Trained all new personnel about their work, according to work instructions.
Education
A.A.S. - Computer Information Technology, Cyber Defense Concentration, Networking Concentration, ESL, Advance Level, Intermediate Level, Beginning Level
NSCC
Nashville, TN 01.2013 - 01.2020
ESL, Introduction – Speaking and Conversation
TFLI
Nashville, TN 01.2009 - 01.2010
Assistant Accountant - Business Accounting
ISTP SISE
01.1999 - 01.2000
Computer Information Technology, Systems Analyst, Administrator Database, Programmer Analyst, Manager Networks and Connectivity, Technical Support (Maintenance and repair of computers)
ISTP ABACO
01.1995 - 01.1998
Skills
Process flow analysis
Certification
Problem Solving Using the 8D Model with 3x5 why’, Quanta, 01/01/24
Timeline
A.A.S. - Computer Information Technology, Cyber Defense Concentration, Networking Concentration, ESL, Advance Level, Intermediate Level, Beginning Level
NSCC
01.2013 - 01.2020
ESL, Introduction – Speaking and Conversation
TFLI
01.2009 - 01.2010
NPI / Process Engineer 1
Quanta Manufacturing
01.2006 - Current
Process Engineering Tech
Quanta Manufacturing
01.2006 - Current
Technical Specialist Support
Quanta Manufacturing
01.2006 - Current
Lead Repair Tech II
Quanta Manufacturing
01.2006 - Current
Level II Computer Repair Technician
Quanta Manufacturing
01.2006 - Current
Level I Computer Repair Technician
Quanta Manufacturing
01.2006 - Current
Manufacturing and Production
Dell Computer
01.2003 - 01.2006
Assistant Supervisor
Saberex Group. Ltd
01.2002 - 01.2003
Cell Phones Programming
Audiovox
01.2001 - 01.2002
Assistant Accountant - Business Accounting
ISTP SISE
01.1999 - 01.2000
Computer Information Technology, Systems Analyst, Administrator Database, Programmer Analyst, Manager Networks and Connectivity, Technical Support (Maintenance and repair of computers)
ISTP ABACO
01.1995 - 01.1998
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