Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika Klith

Stanwood,IA

Summary

Proven track record in enhancing operational efficiency and customer satisfaction, notably with Elizabeth & Starling Logistic LLC. Skilled in advanced planning and exceptional communication, consistently meeting tight deadlines while ensuring safety and quality. Demonstrates strong teamwork and problem-solving abilities, achieving significant improvements in advancement into the electrical trade.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Delivery Driver

Elizabeth & Starling Logistic LLC
02.2023 - 03.2024
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Sales Associate

Dollar General
01.2022 - 07.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Housekeeper

Heartland Cleaning
01.2000 - 06.2018
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Education

High School Diploma -

Kirkwood Community College
Cedar Rapids, IA
10.2017

Skills

  • Time Management
  • Self Starter
  • Teamwork and Collaboration
  • Customer Service
  • Punctual and Reliable
  • Valid Driver's License
  • Complex Problem-Solving
  • Dependable and reliable
  • Attention to Detail
  • Advanced planning
  • Health and safety compliance
  • Hazardous chemical training
  • Exceptional communicator

Certification

  • Certified in Introduction to the Electrical Trade.

Timeline

Delivery Driver

Elizabeth & Starling Logistic LLC
02.2023 - 03.2024

Sales Associate

Dollar General
01.2022 - 07.2022

Housekeeper

Heartland Cleaning
01.2000 - 06.2018

High School Diploma -

Kirkwood Community College

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Erika Klith