Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Sprague

Webster,MA

Summary

I am a Hard workIng job seeker wIth strong organIzatIonal skIlls, eager to secure an entry-level position. Ready to help the team achieve company goals. I am a Reliable employee Offering excellent communication and good judgment skills also I am seeking for a full-time position that offers professional challenges utilizing excellent time management and problem-solving skills i am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude and the Willingness to take on added responsibilities to meet team goals. Enthusiastic, eager to contribute to the team's success through hard work, attention to detail and excellent organizational skills, i Always make sure i have a Clear understanding of tasks that need to get done i am always Motivated to learn, grow and excel in the place of employment. i have many years of experience in fast-paced and challenging environments, also Eager to learn with aptitude for applying new knowledge with new skills. i also have experience identifying needs and recommending products and services to accomplish customers needs and goals. i am a Strong communicator focused on delivering outstanding customer care.

Overview

15
15

Years of experience in customer service

Work History

Deli Associate

Walmart Super Center
North Oxford, MA
09.2021 - Current
  • Job duties included but were not limited to restocking supplies and prepared additional ingredients during downtime for expected busy periods. I Listened carefully to customer instructions and prepared orders according to those preferences. i also Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes Opening new inventory and rotating stock by dates to maintain freshness. Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices. Cleaning and sanitizing dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads Listening to customer requests and suggested additional menu items as appropriate to up sell products. Also Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices. Maintained clean, trash-free work spaces to maximize productivity and safety along with following sanitation and food safety guidelines as required by regulatory agencies and company policies. Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests. Made food according to standard recipes. Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Deli Team Member

Price Chopper
Webster, MA
10.2020 - 04.2021

Job duties consisted of Making food according to standard recipes with requested changes for customer satisfaction. Took special orders such as party trays, assisting customers by recommending additional items, condiments and garnishes. Maintained clean, trash-free work spaces to maximize productivity and safety. Cleaned and sanitized dishes and utensils, along with the slicers throughout the work day. consistently keeping adequate supplies on hand for expected customer loads. Restocked supplies and prepared additional products during downtime for expected busy periods. Always Greeted customers at the counter to fulfill requests and answer any questions. Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures. Making sure the Proper label is printed for the correct product and keeping food and fresh ingredients in cooler or freezer to optimize freshness. as well as Preparing salads and sandwiches upon customer request. Filled out daily shift log to record the correct product and stored food and fresh ingredients in cooler or freezer to optimize freshness. as well as Preparing salads and sandwiches upon customer request. Filled out daily shift log to record the correct product and stored food and fresh ingredients in cooler or freezer to optimize freshness. as well as Preparing salads and sandwiches upon customer request. Filled out daily shift log to record the amount of food prepared, used and leftover. always did my best at serving, cleaning and stocking to high standards and provided excellent customer satisfaction. Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices. always made sure to Deliver exemplary customer service to guests, even in peak business periods to promote retention.

Education

GED -

Bartlett High School
Webster, MA

Skills

Performance improvement

  • Stocking and replenishing
  • Customer service orientation
  • Equipment safety
  • Cleanliness and sanitation
  • Proper food handling
  • Price tagging and shelf labeling
  • Menu memorization
  • Food safety standards
  • Equipment operation
  • Food preparation and safety
  • Food preparations

Timeline

Deli Associate

Walmart Super Center
09.2021 - Current

Deli Team Member

Price Chopper
10.2020 - 04.2021

GED -

Bartlett High School
Erika Sprague