Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline

Erika Starkey

Summary

Hardworking and customer-oriented sales professional with eight years of experience building relationships, cultivating partnerships, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Freelance Designer

Self-employed
01.2018 - Current
  • Set up and tear down events
  • Communicated with planners and photographers
  • Arranged centerpieces and bridal work
  • Prioritized task to meet timelines

Sales Representative/Operations

Mayesh Wholesale Florist
05.2014 - Current
  • Streamlined customer support by efficiently handling orders and resolving issues across multiple platforms.
  • Answered product questions with up-to-date knowledge of availability and cost.
  • Provided assistance to customers.
  • Handled cash and processed credit card transactions.
  • Kept sales area clean and regularly replenished inventory.
  • Organized employees schedule and processed timecards
  • Engaged in consultations to plan floral designs for various events.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Managed the daily operations of all assigned social media accounts.
  • Curated content for social media platforms.
  • Monitored and improved efficiency of processes, team performance, and customer service.

Florist Assistant

AAA Florist
Corona, CA
02.2012 - 04.2014
  • Received incoming flower deliveries and placed new stock in refrigerators.
  • Packed and wrapped completed arrangements for secure delivery.
  • Mingled with customers on sales floor to assist with selection of arrangements.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Delivered and set up flower arrangements for banquets, weddings and funerals.

Education

Certificate - Floral Design

Floral Design Institute
2009

Certificate - Floral Design

Chaffey College, Rancho Cucamonga, CA
2008

Skills

  • Organizational Skills
  • Creative Design Skills
  • Customer Service
  • Punctual and Dependable
  • Team Management
  • Friendly and Positive Attitude
  • Reached Yearly Sales Goals
  • Creating Social Media Content
  • Typing Skills

Accomplishments

  • Met sales goals
  • Top 50 sales in 2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Freelance Designer - Self-employed
01.2018 - Current
Sales Representative/Operations - Mayesh Wholesale Florist
05.2014 - Current
Florist Assistant - AAA Florist
02.2012 - 04.2014
Floral Design Institute - Certificate , Floral Design
Chaffey College - Certificate , Floral Design
Erika Starkey