Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika Tinalli

Brooklyn,New York

Summary

Dynamic and detail-oriented professional with extensive experience in financial reporting and team leadership at Gourmet Grill. Proven track record in optimizing cash flow and enhancing customer satisfaction through effective operations management. Adept at payroll processing and staff training, fostering a collaborative environment that drives success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bookkeeper

Gourmet Grill
12.2020 - Current
  • Recorded daily financial transactions and maintained accurate ledgers.
  • Reconciled bank statements and resolved discrepancies in accounts.
  • Processed payroll, ensuring timely payments to employees and compliance with regulations.
  • Managed accounts payable and receivable, optimizing cash flow for operations.
  • Implemented organization-wide improvements in bookkeeping processes for efficiency.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

Restaurant Manager

Gourmet Grill
08.2014 - Current
  • Managed daily restaurant operations to ensure efficient service and high customer satisfaction.
  • Trained and supervised staff, fostering a collaborative team environment.
  • Implemented inventory control measures to reduce waste and optimize supply management.
  • Developed and maintained relationships with local suppliers to enhance menu offerings.
  • Enforced health and safety regulations, ensuring compliance within the restaurant environment.
  • Coordinated marketing initiatives to increase community engagement and drive sales growth.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Store Manager

Frozen Planet
04.2013 - 04.2015
  • Oversaw daily store operations, ensuring optimal inventory management and product availability.
  • Trained and mentored staff on customer service best practices and sales techniques.
  • Implemented promotional strategies to enhance customer engagement and drive sales growth.
  • Analyzed sales data to identify trends, adjust stock levels, and optimize product placement.
  • Assisted with hiring, training and mentoring new staff members.

Ball Girl

Us Open Tennis Championships
08.2011 - 08.2013

Part time summer job

Education

Associate of Science - Liberal Arts

Kingsborough Community College
Brooklyn, NY
08.2020

Skills

  • Financial reporting
  • Ledger management
  • Bank reconciliation
  • Payroll processing
  • Staff training
  • Customer service excellence
  • Team leadership
  • Daily operations management
  • Superior attention to detail

Certification

Licensed Real Estate Agent

Timeline

Bookkeeper

Gourmet Grill
12.2020 - Current

Restaurant Manager

Gourmet Grill
08.2014 - Current

Store Manager

Frozen Planet
04.2013 - 04.2015

Ball Girl

Us Open Tennis Championships
08.2011 - 08.2013

Associate of Science - Liberal Arts

Kingsborough Community College