Erika Toney
Atlanta,GA
Summary
Determined Production Coordinator offering 15+ years of experience in coordinating and controlling scheduling and quality for all projects. Detail-oriented in monitoring efficiency, safety and productivity metrics to deliver work to meet deadlines. Effective communicator in sharing status updates and vital information with leaders of various departments to provide smooth operations.
Overview
10
10
years of professional experience
Work History
Operations Manager
Woodruff Arts Center
08.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
PRODUCTION COORDINATOR
Lala Productions
01.2018 - Current
- Working in tandem with Production Manager to organize and manage content grids, oversee budgets, assist with research, and create internal presentations.
- Work with Producer and Production Manager to define, setup, and manage schedule for completion of work on production.
- Work closely with Program Controllers, Tech Managers, Unit Managers, Crew Schedulers and Travel Coordinators to help manage freelance crews.
- Coordinator works with Production Managers and Production Coordinators to assist with shipping and tracking of all equipment on each event.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Production Director
ET Productions LLC
01.2015 - Current
- Working in tandem with Production Manager to organize and manage content grids, oversee budgets, assist with research, and create internal presentations.
- Work with Producer and Production Manager to define, setup, and manage schedule for completion of work on production.
- Work closely with Program Controllers, Tech Managers, Unit Managers, Crew Schedulers and Travel Coordinators to help manage freelance crews.
- Coordinator works with Production Managers and Production Coordinators to assist with shipping and tracking of all equipment on each event.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Liaised with production manager, suppliers and vendors to support production needs.
Tour Representative
Live Nation Worldwide Inc.
03.2021 - 06.2023
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Developed tour programming to enhance guest experiences.
- Collected tickets and fees from each individual prior to start of tour.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Master Control Operator
Encompass Digital Media Inc.
01.2021 - 12.2022
- Monitored channels for compliance with federal regulations and strict company rules.
- Ran commercials during newscasts, sports programs and network shows.
- Performed quality control duties for on air content during newscasts.
- Identified equipment issues and implemented troubleshooting techniques for resolution.
- Troubleshot issues with broadcast systems to resolve problems quickly to minimize downtime.
- Adjusted controls on station console to regulate transmission fidelity, contrast, and brightness.
- Completed emergency fixes as stopgap until maintenance teams could conduct advanced repairs.
CONCERT MANAGER/ JR TALENT BUYER
City Winery
04.2018 - 12.2022
- Advance with Business Managers, Agents, Tour Managers and Artists in preparation for their live venue show.
- Daily artist settlements.
- Communicates with ticket takers, ushers, security, patron services, etc.
- Regarding ticketing information. Train and mentor ushers to execute daily responsibilities.
- Led efforts to conceive, develop and execute thematically aligned entertainment programming.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
Education
B.A. - Mass Communication and Journalism
University of West Georgia
Carrollton, GASkills
- Production optimization
- Budget development
- Safety and compliance
- Materials management
- Strong market sense
- Staff Management
- Operations management
- Inventory management specialist
Affiliations
Alpha Kappa Psi
Business Fraternity
Timeline
Operations Manager
Woodruff Arts Center
08.2023 - Current
Tour Representative
Live Nation Worldwide Inc.
03.2021 - 06.2023
Master Control Operator
Encompass Digital Media Inc.
01.2021 - 12.2022
CONCERT MANAGER/ JR TALENT BUYER
City Winery
04.2018 - 12.2022
PRODUCTION COORDINATOR
Lala Productions
01.2018 - Current
Production Director
ET Productions LLC
01.2015 - Current
B.A. - Mass Communication and Journalism
University of West Georgia
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