Erika Torres
The Bronx
Summary
Experienced Home Health Aide with a strong background in client support and personal care. Known for adapting care plans to meet individual needs, ensuring safety, dignity, and a high quality of life for patients.
Compassionate and reliable Home Health Aide with a proven track record in providing personalized care. Strong interpersonal communication skills and professional ethics drive successful collaboration with clients, families, and healthcare teams.
Experienced with bridging language barriers and ensuring clear communication. Utilizes linguistic and cultural knowledge to facilitate understanding in various settings. Track record of maintaining accuracy and neutrality, contributing to effective and seamless communication.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Home Health Aide
InterGen
04.2024 - 09.2025
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
Home Health Aide
Amazing Home Care
04.2024 - 09.2025
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Home Health Aide
Edison
03.2023 - 04.2024
- Trained new staff on best practices in patient care and compliance with safety protocols.
- Enhanced client quality of life through engaging activities tailored to individual preferences and abilities.
- Implemented efficiency improvements in daily routines, reducing time spent on non-essential tasks.
- Fostered strong relationships with clients and families, promoting trust and open communication channels.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Home Health Aide
Cooperative Home Care
10.2022 - 02.2023
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, grooming, and mobility support for clients with diverse needs.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed individualized care plans, collaborating with families and medical teams for optimal outcomes.
Home Care Provider
Caring Professionals Homecare
02.2021 - 09.2022
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, medication management, and personal hygiene needs to promote independence.
- Developed individualized care plans in collaboration with healthcare professionals to meet client-specific goals.
- Trained new staff on best practices for client care and safety protocols, enhancing overall team performance.
- Implemented strategies to improve client engagement through social activities, fostering emotional well-being and connection.
School Bus Monitor
Don Thomas Buses, Inc
12.2019 - 09.2020
- Monitored student behavior to ensure safety and adherence to bus regulations.
- Assisted in loading and unloading students, providing support for special needs individuals.
- Communicated effectively with parents and school staff regarding student transportation issues.
- Conducted pre-trip inspections to verify bus safety and operational readiness.
Childcare Provider
Public Works Department
01.2018 - 11.2019
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented age-appropriate educational programs to enhance cognitive development.
- Organized recreational activities that fostered teamwork and social skills among children.
- Collaborated with parents to address individual children's needs and promote positive behavior.
Security Officer
Securitas Security Services USA
08.2016 - 10.2017
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter potential criminal activity.
- Responded promptly to incidents, maintaining a calm and effective presence.
- Prepared detailed incident reports for management review and analysis.
- Trained new security personnel on operational procedures and emergency response techniques.
Team Member
NYC Parks Department
06.2009 - 11.2014
- Operated and maintained landscaping equipment to ensure optimal park aesthetics.
- Assisted in organizing community events to promote public engagement with local parks.
- Coordinated maintenance schedules for park facilities, enhancing operational efficiency.
- Trained new team members on safety protocols and proper equipment usage.
- Collaborated with city officials on park improvement projects, driving community enhancement initiatives.
Retail Sales Associate
Cookies Clothing Department Store
05.2003 - 09.2007
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring optimal product presentation.
- Operated point-of-sale system efficiently, processing transactions with accuracy.
- Collaborated with team members to restock merchandise, improving inventory management.
- Engaged with customers to build rapport and promote loyalty programs effectively.
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Housekeeping
- Dressing assistance
- Home safety assessments
- Crisis intervention
- Personal care services
- Fluent bilingualism
- Client support
- Client confidentiality
- Professional ethics
- Interpersonal communication
Certification
- HHA - Home Health Aide
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Health Aide
InterGen
04.2024 - 09.2025
Home Health Aide
Amazing Home Care
04.2024 - 09.2025
Home Health Aide
Edison
03.2023 - 04.2024
Home Health Aide
Cooperative Home Care
10.2022 - 02.2023
Home Care Provider
Caring Professionals Homecare
02.2021 - 09.2022
School Bus Monitor
Don Thomas Buses, Inc
12.2019 - 09.2020
Childcare Provider
Public Works Department
01.2018 - 11.2019
Security Officer
Securitas Security Services USA
08.2016 - 10.2017
Team Member
NYC Parks Department
06.2009 - 11.2014
Retail Sales Associate
Cookies Clothing Department Store
05.2003 - 09.2007