ERIKA VALENCIA

•Process and receive incoming material. Checking for and resolving inventory and invoice discrepancies.

•Identifying material shortages and updating inventory quantities.

•Generate and analyze inventory data reports .

•Liaise communication between the warehouse and material managers.

•Initiate and coordinate the transportation and logistics of materials to site and off site locations, for issuance, repairs and exchange.

•Coordinate communications between clients and external suppliers.

•Implement health and safety procedure as it pertained to the compliance of shipping and receiving of chemicals on site.

•Train and mentor junior team members on proper material receipt procedures with an emphasis of safety.

• Coordinated work process of hydro testing spools.
• Received and assessed materials shipments, evaluating deliveries for quality and checking against invoice.
• Arranged transportation and deliveries of material to field personnel
• Established the work process for a min max connex on site.
• Generated Excel spreadsheets for inventory control.

• Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
• Addressed passengers' concerns about delayed and canceled flights and resolved issues.
• Operated specialized weighing and screening equipment to weigh, screen and load passenger luggage.
• Coordinated with ramp and flight crew, the implementation of ground security procedures.

• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.
• Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
• Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff.