Erika Vargas
1501 Oyster Bay Court, Salinas,CA
Summary
Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
21
21
years of professional experience
Work History
Regional Coordinator
Kitchen Table Advisors
Salinas, CA
05.2020 - Current
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Implemented optimized personnel coverage by creating work schedules aligned with staff availability and predicted demands.
- Monitored office inventory to maintain adequate supply levels and order products.
- Created agendas and communication materials for team meetings.
- Conducted site evaluations, surveyed customers, and audited teams.
- Streamlined operations by actively engaging with colleagues and clients, fostering a collaborative work environment to achieve optimal results.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
President
Pacific Coast Trees
Salinas, CA
04.2004 - Current
- Supervised the efficient execution of essential administrative functions such as payroll processing, accounts payable, and receivable management.
- Implemented new technologies to streamline organizational processes when needed.
- Oversaw business division operations, including development, production and marketing.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Facilitated seamless coordination among staff for enhanced operational effectiveness.
- Initiated customer service improvement projects across multiple departments.
- Overseen the management of personnel issues encompassing recruitment, hiring, training ,performance evaluation and termination.
- Facilitated effective communication between all involved parties in organizational activities.
Project Coordinator
Cal Coastal Small Business Development Center
Salinas, CA
04.2019 - 06.2020
- Generated detailed reports on task completion, ensuring adherence to compliance guidelines.
- Successfully maintained project timelines by proactively adjusting workflow and meeting all imposed deadlines.
- Managed multiple projects concurrently by prioritizing tasks and assigning responsibilities.
- Facilitated discussions among stakeholders to address project requirements, objectives, and outcomes.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Provided support during visits from corporate executives by coordinating logistics such as transportation, accommodations.
- Identified opportunities for cost savings through improved efficiency or better supplier negotiations.
- Coordinated with the corporate office on regional initiatives, budgeting and resource allocation.
Client Services Coordinator
CSUMB Small Business Development Center
Salinas, CA
10.2015 - 12.2017
- Provided an outstanding level of service to all customers, attentively addressing their concerns and responding to inquiries.
- Implemented effective measures to safeguard confidential and proprietary data.
- Recorded customer data from phone calls and on-site visits in the company's Neoserra system.
- Created reports on client interactions and customer service trends.
- Analyzed customer data to identify areas where additional support was needed.
- Conducted follow-up surveys with customers to measure their satisfaction level with services provided.
- Documented customer correspondence in CRM to track requests, problems, and solutions.
Education
Contractors Intelligence School
San Jose, CAChamberlain Real Estate School
San Jose, CA California State University - Fresno
Fresno, CASan Jose State University
San Jose, CASkills
- Partnership Development
- Performance management strategies
- Manager coaching and training
- Knowledge in QuickBooks, Excel, Word and PowerPoint
- Judgement and Decision Making
- Administration and Management
- Customer Service
Timeline
Regional Coordinator
Kitchen Table Advisors
05.2020 - Current
Project Coordinator
Cal Coastal Small Business Development Center
04.2019 - 06.2020
Client Services Coordinator
CSUMB Small Business Development Center
10.2015 - 12.2017
President
Pacific Coast Trees
04.2004 - Current
Contractors Intelligence School
Chamberlain Real Estate School
California State University - Fresno
San Jose State University
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