Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erika Villanueva

El Monte,CA

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing adaptability skills in mixology and customer interaction.

Overview

5
5
years of professional experience

Work History

Event Coordinator

Estilo Nocturno Productions
03.2025 - Current
  • Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Conducted post-event analysis, identifying areas of improvement for future events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Bartender

Independant
08.2024 - 07.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Kept bar presentable and well-stocked to meet customer needs.

Valet Supervisor

Advanced Parking Systems
04.2023 - 01.2025
  • Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
  • Conducted regular performance evaluations for continuous improvement of valet operations and staff development.
  • Collaborated with other departments to create a seamless guest experience from arrival to departure.
  • Scheduled staff shifts, balancing workload distribution while minimizing labor costs.

Valet Attendant

Douglas Parking
04.2021 - 04.2023
  • Welcomed arriving guests and explained car retrieval procedures.
  • Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
  • Ensured guest safety by following proper driving techniques when operating vehicles in various conditions.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
  • Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.

Education

NHA Certification And State Licensure - Phlebotomy

Phlebotomy Training Specialists
West Covina, CA
04-2022

High School Diploma -

El Monte High School
El Monte, CA
06-2011

Skills

  • Service excellence
  • Strategic issue analysis
  • Prioritization and scheduling
  • Event coordination and execution
  • Vendor negotiation
  • Guest relations
  • Sales expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Event Coordinator

Estilo Nocturno Productions
03.2025 - Current

Bartender

Independant
08.2024 - 07.2025

Valet Supervisor

Advanced Parking Systems
04.2023 - 01.2025

Valet Attendant

Douglas Parking
04.2021 - 04.2023

NHA Certification And State Licensure - Phlebotomy

Phlebotomy Training Specialists

High School Diploma -

El Monte High School

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