ERIKA V. KIRTS
Cleveland,Ohio
Summary
Dynamic Security Professional with extensive experience at Cleveland Public Library, specializing in conflict management and analytical observation. Demonstrated success in enhancing safety protocols and ensuring compliance while engaging effectively with diverse stakeholders. Proficient in report writing and security monitoring systems, dedicated to maintaining a secure environment and resolving issues swiftly.
Overview
9
9
years of professional experience
Work History
Safety & Protective Services
Cleveland Public Library
Cleveland, Ohio
01.2025 - Current
- Assure doors and gates are secure to all areas of entrances
- Respond to alarms and investigate disturbances and make note of all incidents
- Complete EOD End of Day reports (daily activities, suspicious activity/persons etc.)
- Complete security rounds inside the building and around the outer premises
Security Supervisor
Securitas/ Gateway Economic Development Corp.
Valley View, Ohio
07.2024 - Current
- Lead, train, and supervise security officers
- Ensure compliance with safety protocols and uphold law and order
- Document all security related incidents
- Performing foot patrols
- Monitoring cctv cameras
- Report daily activity logs
- Overseeing staff
Police Cadet
Cuyahoga Metropolitan Housing Authority Police Department
Cleveland, Ohio
01.2023 - 05.2023
- Participated in a specialized training program that focused on fire arms training, police procedures and responsibilities, physical conditioning, first aid, CPR, and AED, subject control
Security Officer
Jack Thistledown Racino
North Randall, Ohio
05.2022 - 01.2023
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Reported suspicious activities and persons to law enforcement
Driver guard
Loomis
Garfield Heights, Ohio
10.2021 - 02.2022
- Coordinated efficient routes to avoid delays and optimize schedules
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Delivered goods and products to customer on time and in excellent condition
- Communicated with customers to provide delivery updates and confirm delivery locations
- Communicated with dispatchers and other personnel to coordinate transportation schedules
- Followed all relevant traffic laws and safety regulations
Flex officer
GardaWorld
Cleveland, Ohio
09.2021 - 10.2021
- Performed building inspections
- Guarding entry points and allowing access control to authorized vehicles
- Verify guests entering the site
- Patrolled and monitor premises
- Maintained a safe and secure environment
- Provided excellent customer service
Deputy Clerk
Cuyahoga County Clerk of Courts
Cleveland, Ohio
04.2019 - 03.2020
- Received and filed court documents
- Answered phone lines
- Provides daily customer service to the public, law enforcement agencies, judges, attorneys, and all court personnel
- Redacted personal identifiers according to the Ohio revised code
- Handled monetary transactions
Federal armed security officer
Paragon
Herndon, Virginia
05.2016 - 09.2017
- Patrol premises and log rounds
- Check and secure doors, windows fire exits
- Complete daily reports (incidents, property damages, equipment damages etc.)
- Protect and investigate crimes against U.S
- Federal buildings
- Checked guests for weapons and explosives
- Completed daily rounds
- Maintained safety and security
Education
Associate - Arts
Cuyahoga Community College
Cleveland, Ohio05.2021
Associate - Criminology
Cleveland State University
Cleveland, Ohio12.2015
Associate - Criminal Justice
Bryant & Stratton College
Cleveland, Ohio12.2013
Associate - Criminal Justice
The Academy Of Court Reporting
Cleveland, Ohio09.2011
Skills
- Security
- Monitoring Systems
- Customer Engagement
- Report writing
- Conflict Management
- Strong Interpersonal Communication
- Analytical Observation Abilities
- Critical thinking
- Effective Problem Resolution
- Security Patrols
- Access control
- Microsoft office
- Organizational skills
Timeline
Safety & Protective Services
Cleveland Public Library
01.2025 - Current
Security Supervisor
Securitas/ Gateway Economic Development Corp.
07.2024 - Current
Police Cadet
Cuyahoga Metropolitan Housing Authority Police Department
01.2023 - 05.2023
Security Officer
Jack Thistledown Racino
05.2022 - 01.2023
Driver guard
Loomis
10.2021 - 02.2022
Flex officer
GardaWorld
09.2021 - 10.2021
Deputy Clerk
Cuyahoga County Clerk of Courts
04.2019 - 03.2020
Federal armed security officer
Paragon
05.2016 - 09.2017
Associate - Arts
Cuyahoga Community College
Associate - Criminology
Cleveland State University
Associate - Criminal Justice
Bryant & Stratton College
Associate - Criminal Justice
The Academy Of Court Reporting
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